[MSO] ServiceNow Solution Architect

Project the aim youll have

You will join an international project focused on building a new ServiceNow platform from scratch and redefining IT service management processes across the organization.
This is not a standard configuration role. You will shape the target architecture design processes end-to-end and ensure alignment between business needs and the ServiceNow platform capabilities.

Position how youll contribute

• Design the target ServiceNow architecture with a strong focus on ITSM
• Lead the definition and redesign of IT processes (Incident Problem Change Request CMDB etc.)
• Translate business requirements into scalable ServiceNow solutions
• Act as a bridge between business stakeholders and engineering teams
• Ensure alignment with best practices and ServiceNow standards
• Support implementation teams during delivery and validate solution quality
• Contribute to governance roadmap and long-term platform evolution

Qualifications :

Expectations the experience you need

• Strong experience as Solution Architect or Senior Consultant in ServiceNow
• Deep knowledge of ITSM processes and frameworks (ITIL)
• Hands-on experience with ServiceNow ITSM module
• Experience in designing or implementing ServiceNow platforms end-to-end
• Ability to work with stakeholders and translate business needs into architecture
• Very good English (client-facing role)
• Experience working with international clients

Additional skills the edge you have

• Experience with additional ServiceNow modules (ITOM ITBM SecOps)
• ServiceNow certifications (CSA CIS-ITSM or higher)
• Experience in large-scale transformations or platform rebuilds

Additional Information :

Our offer professional development personal growth:

• Flexible employment and remote work  
• International projects with leading global clients 
• International business trips  
• Non-corporate atmosphere 
• Language classes 
• Internal & external training 
• Private healthcare and insurance  
• Multisport card 
• Well-being initiatives 

Remote Work :

Yes

Employment Type :

Full-time