General Manager- Overhaul and Repair

Summary The General Manager of Maintenance Repair & Overhaul (MRO) is responsible for the
overall leadership operational performance and strategic growth of the MRO operation. The General
Manager is expected to be a handson working leader capable of stepping into the operation as needed to
address gaps remove bottlenecks and maintain workflow continuity while also serving as a strong people
manager who builds capability accountability and engagement across the team.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Operational Leadership
Own full P&L responsibility for the MRO operation driving safety quality delivery and cost
performance.
Lead daily operations to ensure ontime delivery regulatory compliance and adherence to
customer and contractual requirements.
Act as a working manager when required stepping into the process to troubleshoot issues cover
staffing gaps or accelerate critical work.
Identify prioritize and resolve production constraints in a highgrowth environment.
Upholds Smiths Leadership Behaviors and Organizational Values of Passion Integrity Respect
Ownership Customer Focus & Ethics.
Consistently regularly and predictably at work and on time.
People Leadership & Workforce Development
Lead coach and develop a largely inexperienced workforce establishing clear expectations
structured training and mentorship.
Build bench strength through hiring onboarding crosstraining and succession planning in a
tight labor market.
Foster a strong safety culture accountability mindset and continuous improvement orientation.
Partner closely with HR to address labor shortages and attrition.
Safety Quality & Regulatory Compliance
Ensure continuous compliance with 14 CFR Part 145 Repair Station Manual (RSM) Quality
Control Manual (QCM) training program requirements and customer/regulatory standards and
all applicable regulatory requirements (ie FAA EASA etc)
Promote and enforce a zero harm culture across all levels of the organization.
Train team members on safety rules and enforces safe behaviors. Conduct safety meetings safety
observations safety leadership tours and incident investigations to ensure a culture of zero harm.
Serve as the senior site leader responsible for repair station compliance audit readiness and
effective corrective and preventive action (CAPA).
Ensure personnel authorization training and qualification requirements are met and documented
in accordance with Part 145 and company procedures.
Develops and maintains sound internal control structure for business.
Continuous Improvement & Strategy
Implement Lean continuous improvement innovation strategy and capacityexpansion
initiatives to support rapid market growth.
Develop and execute strategies to balance demand growth with labor tooling and facility
limitations.
Collaborate with executive leadership on longterm growth planning capital investments and
capability expansion.
Customer & Stakeholder Engagement
Serve as a senior point of contact for customers ensuring transparent communication and issue
resolution.
Partner with supply chain engineering quality and commercial teams to align priorities and
drive results.
Promotes organization in industry manufacturing or trade associations
Supervisory Responsibilities
Manages 2 subordinate supervisors who supervise a total of 40-60 employees in the Sales Operations and
Engineering and manufacturing areas. Is responsible for the overall direction coordination and
evaluation of these units. Also directly supervises 3-5 non-supervisory employees. Carries out
supervisory responsibilities in accordance with the organizations policies and applicable laws.
Responsibilities include interviewing hiring and training employees; planning assigning and directing
work; appraising performance; rewarding and disciplining employees; addressing complaints and
resolving problems.

Qualifications :

Qualifications To perform this job successfully an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Proven experience leading teams through growth change and operational constraint.
Strong operational acumen with the ability to move seamlessly between strategic leadership and
handson execution.
Demonstrated success developing inexperienced or earlycareer teams.
FAA Repairman Certificate (preferred not required).
Experience serving as a working or playercoach leader in an MRO or production environment.
Familiarity with Lean manufacturing Six Sigma or continuous improvement methodologies.
Strong understanding of aviation regulatory environments and repair station operations.
Education and/or Experience
Bachelors degree in Engineering Aviation Operations Management Business or a related field
(or equivalent experience) and 10 years of progressive leadership experience in Maintenance
Repair & Overhaul aviation manufacturing or a regulated industrial environment; or equivalent
combination of education and experience.
Key Competencies
Exceptional people leadership and coaching skills
Decisive handson problem solving
Ability to thrive in a highgrowth laborconstrained environment
Strong communication influence and stakeholder management
Resultsdriven with a strong sense of ownership and accountability

Additional Information :

All your information will be kept confidential according to EEO guidelines.

#smiths

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time