Data Science Analytics (P&C Insurance Domain)

We are seeking a dynamic and experienced Data Science Analytics Manager to lead client-facing data and analytics programs in the Insurance domain. This role combines consultative engagement domain expertise and project delivery leadership acting as a strategic partner for our clients in Australia. The individual will work closely with WNS Analytics teams at offshore and global stakeholders to co-create solutions ensure successful execution and deliver measurable business outcomes across the insurance value chain

Key Responsibilities

Client Engagement & Advisory

• Focused on Consultative engagement: Effective in proactive engagement to suggest and cocreate solutions to relevant use cases and then work with internal WNS Analytics stakeholders to execute
• Act as the primary interface for Insurance clients in Australia developing strong executive-level relationships.
• Understand client pain points strategic goals and use cases; shape data-driven solutions in collaboration with internal analytics teams.
• Provide thought leadership and consultative guidance on analytics-led transformation within the Insurance domain (Focus on P&C Motor Home Workers Compensation Commercial CTP). (excluding health life pet travel)

Project Delivery & Program Oversight

• Own the end-to-end delivery of data and analytics projects including scoping planning execution monitoring and closure.
• Ensure high-quality deliverables aligned with client expectations timelines budgets and success metrics.
• Drive agile delivery practices manage delivery risks and issues and enable transparent governance.

Domain & Technical Leadership

• Understanding of business principles and the ability to align project goals with overall business objectives. 
• Leverage deep understanding of insurance processes (Claims or  Contact Center Operations).
• Translate business challenges into analytics solutions using advanced analytics reporting AI/ML and data engineering.
• Serve as a credible SME and trusted advisor on insurance analytics strategy use case development and data product design.

Collaboration & Stakeholder Management

• Liaise with cross-functional WNS teams including Analytics COEs GenAI Data Engineering and Business Transformation.
• Foster collaboration across geographies to enable global delivery with local context.
• Manage senior stakeholder communication and reporting ensuring alignment on goals and outcomes.

Problem-solving and conflict resolution:

• Ability to identify and resolve issues manage conflicts and find solutions that satisfy both the client and the company. 

Skills & Qualifications:

Must-Have:

• 14  years of experience with 8 years in Data & Analytics and (3yrs min) 5 years focused on client-facing and delivery roles in the Insurance sector.
• Strong experience in delivering analytics and AI/ML solutions across functions like claims policy management new business and broker performance.
• Demonstrated consultative engagement skills shaping and influencing analytics initiatives aligned to business strategy.
• Experience in toolsets of Tableau Python SQL and AWS suite (basic knowledge) Data bricks.
• Excellent interpersonal and communication skills with a track record of building long-term client relationships.

Desirable:

• Proficient in project management methodologies (Agile Scrum PMP a plus) with a strong delivery mindset.
• Experience with Self-Service BI implementation in insurance.
• Exposure to GenAI or Agentic AI LLMs

Why Join Us

• Be a strategic face of WNS Nexts data and analytics capabilities in Australia.
• Partner with industry leaders in transforming the insurance industry through data-led decisions.
• Work at the intersection of domain depth innovation and delivery excellence.

Qualifications :

Educational Background:

• Bachelors or masters degree in engineering Business Data Science or a related field.
• Project Management certifications are a plus

Remote Work :

No

Employment Type :

Full-time