Freelance Onsite Support Technician – 1st 2nd Level Support ( mwd)
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
- Provide freelance on-site IT support at the clients Munich location
- Deliver both Level 1 and Level 2 technical support services
- Ensure smooth operation of IT infrastructure systems and tools
- Troubleshoot and resolve hardware and software issues efficiently
- Support end-users and address technical queries in a timely manner
- Maintain high levels of user satisfaction through effective service delivery
- Collaborate with team members and stakeholders to optimize IT performance
Qualifications :
Proven experience in both Level 1 and Level 2 IT support roles.
Strong troubleshooting skills and a proactive approach to problem-solving.
Excellent communication skills to work effectively with end-users and technical teams.
Fluent in German and English (both written and spoken).
Familiarity with Microsoft Entra ID (Azure Active Directory administration).
Experience using ServiceNow for ticket and incident management.
Ability to work with and learn company-specific deployment and support tools.
Additional Information :
All our positions are open to both women and men and are of course open to people with disabilities.
Remote Work :
No
Employment Type :
Contract
About Company
Choose a job that makes sense EVERIENCE supports the companies digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports 1,200,000 u ... View more
