Forward Deployed Solutions Engineer [Commercial]

About our Company

At Hyperscience we believe that behind every document is a meaningful human experience whether thats a family applying for their mortgage a patient waiting for insurance coverage or a student waiting for their visa to study abroad. However for far too long organizations have relied on outdated technology and manual processes to handle these processes driving up costs slowing down decisions and frustrating customers.

As a distinguished leader in its market category including a Leader in the 2025 Gartner Magic Quadrant for Intelligent Document Processing Solutions and several other leading industry analyst reports our technology flips the script with an AI platform that reads understands and processes documents at massive scaleautomatically.

The Hyperscience Hypercell platform unlocks the value of an organizations back office data through the automation of end-to-end processes and transforms complex documents into LLM and RAG-ready data to power new enterprise GenAI experiences. This enables organizations to transform manual siloed processes into a strategic advantage resulting in a faster path to decisions actions and revenue; positive and engaging customer public and patient experiences; and dramatic increases in productivity.

Leading organizations including American Express Charles Schwab HM Revenue and Customs Mars Stryker The United States Social Security Administration The United States Department of Veterans Affairs and several others use the Hypercell platform to achieve a faster path to decisions dramatic increases in productivity and unparalleled business impact.

Hyperscience is funded by top tier investors including Bessemer Venture Partners Battery FirstMark Stripes and Tiger Global.

About the Role:

This role embeds a deep engineering mindset directly into the sales process. You will own the technical engagement end-to-end ensuring Hypersciences Intelligent Document Processing (IDP) solutions are not only sold but designed prototyped and successfully deployed with measurable outcomes supporting Commercial customers pre- and post-sale.

This is a remote-first role with travel required for customer site visits and team meetings.

Key Responsibilities:

• Solution Alignment Deployment & Continuous Outcome Management: Lead the technical lifecycle from discovery through initial production deployment ensuring solution designs transition into successful implementations with clear measurable technical outcomes.

• Hands-on Customization & Code: Write prototype and refine solution logic (e.g. custom Python code API integrations workflow configurations) during the Proof of Concept (POC) and initial deployment phases.

• Technical Strategy & Deal Acceleration: Act as the technical owner in sales cycles architecting the end-to-end solution and handling technical objections while identifying and grooming internal change agents into champions who advocate for Hyperscience across their organization.

• Post-Sale Technical Partnership: Collaborate with other Tech & Sales partners to drive the initial forward-deployed engagement fine-tune models on customer data and document the final solution for seamless handoff and optimization.

• Risk & Scoping Management: Define and document the precise technical scope compute resourcing TCO (Total Cost of Ownership) and integration strategy to mitigate deployment risk for enterprise customers.

• Product Feedback Loop: Actively gather and synthesize critical product feedback and emerging field intelligence serving as the voice of the customer to internal Product and Core Engineering teams.

Required Qualifications:

• Hands-on Engineering & Code Proficiency: 5 years of experience in a customer-facing engineering role with proven proficiency in Python and developing/debugging code for enterprise applications.

• Cloud Architecture & Deployments: Strong comprehension of modern cloud architecture (AWS Azure GCP) and containerized deployment patterns (Docker/Kubernetes).

• Technical Education & Acumen: BSc in a technical field (Computer Science Engineering Data Science) or equivalent hands-on engineering background.

• Consultative & Technical Communication: Proven ability to translate complex technology concepts (IDP AI) into clear business value for executive technical and non-technical stakeholders.

Bonus Qualifications:

• Exposure to IDP RPA OCR or ML-based document processing/automation.

• Experience with Enterprise automation platforms (e.g. Microsoft Power Automate Appian Zapier IFTTT etc)

• Enterprise integration scoping: APIs web services database connectivity.

• Infrastructure as Code (Terraform CloudFormation).

Company Values & Perks:

Hyperscience is a people-first company committed to empowering our team to make a tangible impact. Our core values including Innovation that Transforms Lead with Trust and a Win Together ethos guide our collaborative culture. As a global organization our benefits vary by region but we are united by a fundamental belief in work-life flexibility. We support our team with flexible PTO and work-from-home options recognizing the importance of a healthy balance between professional and personal life.

Benefits:

• Health & Wellness: Company-covered Healthcare Coverage plans for you and your family including HSA PPO Vision Dental and Mental Health Wellness plans.

• Retirement & Financial: 401(k) through Empower with company match up to 6% of your annual salary.

• Paid Time Off (PTO): Flexible-use PTO unaccrued and uncapped subject to manager approval.

• Parental Leave: 12 weeks of paid parental leave with an additional 4 weeks paid for birthing parents.

• Equity: Opportunity to own Stock Options in the company.

US Applicants We are an equal opportunity employer. We welcome people of different backgrounds experiences abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.

EU Applicants All job applications will be treated and processed with strict confidentiality and in full compliance with the GDPR provisions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

AI Transparency Notice We use AI tools to assist our team in screening resumes for job-related skills and qualifications though a human recruiter ultimately reviews all applications before any hiring decisions are accordance with North American United Kingdom and European Union (GDPR) regulations you have the right to request a manual review of your application or a reasonable accommodation if you prefer an alternative to automated screening. For more details on the logic used or to exercise these rights please contact .

Beware of recruitment fraud; all official Hyperscience communication is sent exclusively from the @ domain and we never extend offers without multiple live interviews. Personal information is only requested through our secure application process or via verified background check partners during onboarding.

Required Experience:

IC