Senior Builder Technical Program Manager, Ring Agent Platform Org

Ring Blink Key & Sidewalk (RBKS) is reinventing how we build. We are unifying all individual contributor roles under a single title Builder because the best products come from people who think like founders own problems end-to-end and use AI as a first principle not an afterthought.

We are seeking a Senior Builder - Technical Program Manager to join the Agent Platform Org within RBKS. This team is building the future of data and AI agent platforms that power product development for millions of smart home devices and services this role you will combine deep technical program management expertise with an AI-native mindset to drive the architecture delivery and adoption of agent-based platforms across the RBKS portfolio.

The right candidate has a strong technical background demonstrated experience leading complex cross-functional programs and genuine passion for AI/ML technologies. You dont just manage programs you define the problem space shape the technical direction build with AI and hold yourself and the org to the highest delivery bar. You operate across what were previously separate functional boundaries: driving architecture writing specs prototyping with AI agents coordinating engineering execution and shipping products that delight customers.


Key job responsibilities
* Own complex cross-team workstreams spanning data infrastructure business analytics software development and agent orchestration defining how work gets done not just what gets done
* Drive architectural decisions and technical planning for large-scale AI agent platforms across the Ring Blink Key and Sidewalk ecosystems
* Define and drive multi-quarter technical roadmaps breaking ambiguous problems into actionable plans with clear milestones and KPIs
* Anticipate bottlenecks surface cross-team dependencies provide escalation management and make tradeoffs balancing customer needs business requirements and technical constraints
* Embed AI-native practices into program execution: design workflows with AI and automation as a first principle and build reusable tooling that raises the orgs effectiveness
* Set standards and create mechanisms that improve quality speed and predictability of delivery across multiple teams
* Develop the Builders around you raise the technical and AI fluency bar through mentoring pairing and example
* Communicate program health risks and outcomes with clarity to senior leadership

A day in the life
You lead collaboration across engineering data science business product and UX teams to architect and deliver data and AI agent platforms at scale. You might start the morning in a design review challenging assumptions on a new data pipeline then lead a cross-org planning session aligning three teams on a shared dependency. After lunch youre writing a technical spec and prototyping with AI tools to validate your approach. You close the day mentoring a junior Builder on structuring an ambiguous problem then presenting a clear program update to leadership. Your customers are the teams and products across RBKS that depend on the agent platform to deliver intelligent experiences to millions of users.

About the team
The Agent Platform Org builds the foundational data and AI agent platforms powering the next generation of smart home experiences across Ring Blink Key and Sidewalk. We are a founder-minded team empowered by AI we own problems end-to-end treat AI as a core building material and measure ourselves by the capability we leave behind. Our culture is rooted in Amazons Leadership Principles amplified by an AI-Native mindset: transparent rigorous and relentless about raising the bar. Together RBKS is building the intelligent connected home and the Agent Platform Org is the engine that makes it possible.

- 5 years of technical product or program management experience
- 5 years of working directly with engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
- Experience with AI/ML technologies including AI development IDEs agent frameworks LLMs RAG systems model serving infrastructure or data platforms at scale

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience in software development
- Experience building or operating AI-native tooling automations or workflows that improved team effectiveness

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Hawthorne - 148700.00 - 201200.00 USD annually