Head of Production Performance THG Manufacturing

About THG

We are THG a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC Myprotein ESPA Perricone MD and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

With us youll go further faster. What are you waiting for

Role: Head of Production Performance

Brand / Business Unit: THG Manufacturing

Reporting to: Production Director

Location: THG ICON 1 7-9 Sunbank Lane WA15 0AF OR THG OmegaSkyline Dr Burtonwood Warrington WA5 3TP

THG Nutrition:

THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition includingMyprotein the worlds largest online sports nutrition brand and its family of brandsMyveganMyvitaminsand MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more.

Role Purpose

The Head ofProductionPerformance is the global functional leader responsible for driving operational performance improvement across allproductionsites in the UK Poland and the United States. Acting as theProductionDirectors primary strategic partner this role leads the central performance functions (CI Maintenance Excellence Training &Compliance) to deliver consistent standards strengthen capability accelerate improvement and maximise productivity across the global network.

The role ensures that global performance systems methodologies KPIs and improvement frameworks are deployed consistently while collaborating closely with Site Managers whoretaindirect reporting lines to theProductionDirector.

This position is critical in building ahigh-performanceculture ensuring worldclass manufacturing practices and enabling the group to scale effectively and sustainably.

What this role is

A global functional leadership role accountable for building and embedding production performance systems governance and capability across multiple countries primarily through influence and expert leadership rather than direct site control.

Key Responsibilities

Global Performance Strategy & Leadership

• Lead the development and deployment of the globalProductionPerformance strategy across UK Poland and USA sites.
• Drive alignment on performance targets KPIs standards and improvement priorities across the network.
• Act as theProductionDirectors deputy in performancerelated forums governance meetings and crossfunctional leadership discussions.
• Champion ahighperformancecultureworking across the balanced agenda ofsafety qualitycostdeliver andpeople.
• Deliver meaningful performance improvements at a group level focussing on strategicstreams/sites. :

Continuous Improvement (CI)

• Initial focus on rolling out an MES(PLEX)across thegroup andthen using the insights from this to drive improvements.

Maintenance Excellence

• Lead global maintenance excellence standards including asset care reliability frameworks PM optimisation and maintenance maturity.
• Partner with site engineering teams to elevate TPM/RCM practices.

Training & Capability

• Own globalproductioncapabilityand complianceframeworks and training standards.
• Drive leadership capability development for Site Management Teams Engineers and Operators.
• Ensure consistency in onboarding skills matrices and technical certification.

Data & Performance

• Oversee standardised global KPI dashboards reporting cadence and data integrity.
• Lead insight generation (OEE downtime waste labour efficiency quality trends).
• Ensure performance data drives decisionmaking and improvement prioritisation.

CrossSite Alignment & Governance

• Establish andoverseethe global performance governance rhythm (dailyweekly monthly quarterly forums).
• Review performance from each siteidentifythemes risks and opportunities and escalate appropriately.
• Facilitate knowledgesharing and best practice transferacross the group.

Support for Site Managers

• Provide expert support coaching and challenge on operational performance.
• Coordinate specialist support (CI Maintenance Training Data) into sites based on need and priority.
• Standardise site scorecards daily/weekly reviews and tiered accountability systems.
• Improve leadership capability and succession planning across all sites.

Global Improvement Projects & Transformation

• Lead crosssite strategic programmes (e.g. digital manufacturing automation waste reduction throughput improvement).
• Drive harmonisation of systems tools and processes across countries.
• Own the5 yearproductioninvestment planidentifying & prioritising projects across the group.
• Ensure major improvement programmes deliver measurable results and return on investment.

People Leadership & Culture

• Build a strong highperforming global team with clearobjectivesand talent development pathways.
• Create a collaborativebutdriven environment across sites.

Skills Experience & Qualifications

Essential

• Senior operational or functional leader at group / multisite level
• Deep knowledge of lean manufacturing CI maintenance excellence and performance systems.
• Strong leadership capability and experience managing senior specialists.
• Ability to influence without direct authority.
• Experience working across different countriesandcultures.
• Strong analytical skills with ability to translate complex data into actionable insight.
• Demonstrabletrack recordof delivering bottomline performance improvements.

Desirable

• Experience in UK European or US manufacturing markets.
• Lean Six Sigma Black Belt or equivalent.
• Engineering OperationsManufacturingor related degree.
• Experience leading digital transformation or Industry 4.0 initiatives.
• Experience in Food Manufacturing.

Whats in it for me

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Develop yourexpertisethrough our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Dontwant to work on your birthday Wedonteither! Enjoy your day off on us!
• Enhanced maternity and paternity pay depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12 months

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-arton-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG Refer them and get up to 1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.
• We are an equal opportunities employer.

Werecommitted to creating a diverse and inclusive workplace that allows everyone tothrive andstrongly encourage all candidates from all backgrounds and identities to apply.

Please emailif yourequireanyadditionalsupport or need to make any adjustments to our recruitment process. Youdontneed todiscloseyour disability or condition; you just need to let us know what support you need or changes you need to make. Ifyourenot sure we can work with you to explore the available options.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you havent heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.