Risk Manager, TSE AGS

Risk Manager to oversee our third-party (3P) laboratory network and monitor operational performance. Responsibilities include driving Selling Partner awareness organizing educational events and managing feedback between laboratories and partners.


Key job responsibilities
Implement laboratory testing and certification activities aligned with Amazon policy.
Execute TIC laboratory onboarding in terms of the SOP
Lead regular online/offline training sessions to address laboratories testing challenges.
Assist in preparing documentation including operation manuals video tutorials and FAQs.
Analyze laboratory performance metrices identify potential issues and propose improvement plans to drive performance improvement.
Assess laboratorys compliance of Amazon requirements through regular audits and other activities
Work closing with the Program manager and Risk manager to ensure the smooth implementation of laboratory testing and certification service.
Monthly lab performance reports to cross risk control teams. Proving data-driven insights and improvement recommendations.
Track the status of testing requests regularly and escalate the critical issues and laboratory questions to Program Manager
Implement process improvements based on laboratory and seller feedback


About the team
TSE-AGS is dedicated to elevating global customer satisfaction by ensuring superior quality and safety standards for products from Asia-based sellers. We accomplish this through a comprehensive approach that includes ground-truth verification at source countries empowering trustworthy sellers with regulatory intelligence and business growth support establishing robust lab governance frameworks developing seller-centric tools tailored to Asias unique market characteristics and building trust with international regulators. Through close partnerships with manufacturers sellers regulators and government bodies we work to enhance the reputation of Asia-sourced products while creating a seamless and compliant selling experience for our sellers across Amazons worldwide stores

- 4 years of compliance program management legal governance audit risk/loss prevention or equivalent experience
- 3 years of managing food safety and quality in a large-scale retail or manufacturing environment experience
- Bachelors degree in Food Science or related field
- Knowledge of retail food code and regulations governing grocery retail at local state and federal levels
- Bachelors degree or equivalent
- Experience handling confidential information
- Experience interacting with local food safety regulators

- 3 years of program requirements definition and data and metrics leveraging to drive improvements experience
- Professional auditing qualification or similar risk or compliance credentials
- Experience with SQL and Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.