Senior Manager Marketing Science Ops

Marketing Science Operations (MSO)Senior Manager US

What you will do

Lets do this. Lets change the world!

Amgens Data Science organization is seeking a US-based Marketing Science Operations (MSO) Senior Manager (SM) to serve as the US business-facing lead for Data Engineering delivery within Marketing Science.

This role operates at the intersection of strategy analytics and operational execution. This role is responsible for translating business requirements into scalable data solutions and ensuring consistent high-quality execution across data pipelines transformations and reporting enablement. The Senior Manager partners closely with the Associate Director and stakeholders to manage delivery support KPI implementation and coordinate across global DE and BI teams.

You will play a critical role in driving day-to-day execution ensuring data reliability and enabling downstream analytics through strong delivery discipline and cross-team collaboration.

This is a high-visibility role requiring strong business acumen operational rigor and cross-functional leadership.

This is a Flexible Commuter role based at Amgens Deerfield IL or Thousand Oaks CA site requiring on-site presence 1-2 days per week.

• Lead and mentor Data Engineering Leads and global teams (Portugal and India) driving a culture of accountability reliability and continuous improvement.
• Own day-to-day Data engineering operations ensuring consistent high-quality delivery aligned to KPIs SLAs and enterprise priorities.
• Oversee intake prioritization and execution through Jira and agile workflows ensuring transparency and predictable delivery.

• Partner with internal and external stakeholders to align on priorities set clear expectations and ensure timelines are well understood and adhered to
• Oversee data vendor governance ensuring accountability for quality timeliness and other key performance metrics to maintain reliable data pipelines
• Proactively communicate delays risks and unforeseen issues to stakeholders to ensure transparency and informed data usage

• Partner with stakeholders to understand business needs and translate them into data and pipeline requirements.
• Support implementation of KPI definitions within data models and pipelines.
• Ensure alignment between business logic and data engineering outputs.

• Oversee end-to-end delivery of data pipelines transformations and data models.
• Coordinate with DE teams to ensure timely accurate and scalable execution.
• Track delivery progress manage dependencies and proactively address risks.

• Ensure data validation QA processes and pipeline monitoring are consistently executed.
• Support issue troubleshooting and resolution to maintain data integrity.
• Drive adherence to SLAs refresh schedules and operational standards.

• Support standardization of data models pipeline frameworks and documentation.
• Contribute to automation and efficiency improvements across data workflows.
• Enable downstream BI and analytics teams through reliable well-structured data assets.

• Work closely with ACCP AIN and offshore teams to align on requirements and execution plans.
• Serve as the day-to-day coordination point between US stakeholders and global delivery teams.
• Escalate delivery quality or resourcing issues to the Director as needed.

What we expect of you

We are all different yet we all use our unique contributions to serve patients. The professional we seek is a strategic business-facing analytics leader with the following qualifications.

Basic Qualifications

Doctorate degree and 2 years of experience in data acquisition digital media data governance or analytics ideally within a regulated industry

OR

Masters degree and 4 years of experience in data acquisition digital media data governance or analytics ideally within a regulated industry

OR

Bachelors degree and 6 years of experience in data acquisition digital media data governance or analytics ideally within a regulated industry

OR

Associates degree and 10 years of experience in data acquisition digital media data governance or analytics ideally within a regulated industry

OR

High school diploma / GED and 12 years of experience in data acquisition digital media data governance or analytics ideally within a regulated industry

Preferred Qualifications

• Bachelors degree or advanced degree preferred.
• A minimum of 5 years of experience in data acquisition digital media data governance or analytics ideally within a regulated industry.
• Proven experience working with media agencies publishers and vendors on data deliverables negotiations and performance accountability.
• Strong understanding of media data ecosystems (e.g. ad servers DSPs SSPs clean rooms) and ability to engage technical and business stakeholders.
• Demonstrated ability to influence cross-functional stakeholders in a complex matrixed environment.
• Familiarity with data privacy compliance and risk management frameworks as they relate to digital/media data in regulated industries.
• Strategic mindset with strong operational execution ability.
• Experience in Media data acquisition.
• Excellent communication and stakeholder-management skills able to translate data/technical issues into business-focused insights.
• Strong project leadership prioritization and problem-solving skills.
• Highly accountable and results-oriented with a collaborative and inclusive mindset.

What you can expect of us

As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to relevant skills experience and qualifications.

In addition to the base salary Amgen offers a Total Rewards Plan based on eligibility comprising of health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities that may include:

• A comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions group medical dental and vision coverage life and disability insurance and flexible spending accounts
• A discretionary annual bonus program or for field sales representatives a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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