Operational Business Partner, Professional Services
Atlanta, GA - USA
Job Summary
Drive Operational Excellence as our Next Professional Services Business Partner!
Are you ready to translate strategic business goals into operational reality and lead operational transformation across a global Professional Services organization We are seeking a strategic advisor to optimize workflows and drive scalability.
About Us:
Trimble is a global technology company that connects the physical and digital worlds transforming the ways work gets done.
With relentless innovation in precise positioning modeling and data analytics Trimble enables essential industries including construction geospatial and transportation.
Whether its helping customers build and maintain infrastructure design and construct buildings optimize global supply chains or map the world Trimble is at the forefront driving productivity and progress.
The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture Engineering Construction and Operations.
What Makes This Role Great:
In this role you will bridge the gap between Customer Experience Operations and the Professional Services organization to build scalable data-driven operational processes. You will have a direct impact on project health margin efficiency and the adoption of key systems like Kantata empowering our teams to accelerate client Time-to-Value.
Key Exciting Responsibilities
Partner with the VP of Professional Services and the Directors to develop annual operational plans that ensure strong resource utilization and project health.
Monitor and ensure execution of key performance indicators including Time-to-Value utilization project margins and customer satisfaction.
Identify bottlenecks in the customer lifecycle and support the implementation of streamlined workflows and automation.
Serve as the primary point of contact between Professional Services leadership and CX Operations delivery teams to manage priorities.
Essential Skills & Experience
You have 5 years of experience in Professional Services project management or CX/Sales Operations.
You have proficiency in CRM platforms like Salesforce and Professional Services platforms such as Kantata.
You possess strong analytical skills to assess project progression health scores and data-driven insights.
You hold a Bachelor degree in Business Finance Operations or a related field.
Bonus Points For
Direct experience working in the Construction or Engineering software-as-a-service industry.
Exceptional soft skills to challenge senior stakeholders and manage complex cross-functional relationships.
Logistics
Location: Atlanta GA; Westminster CO; Lake Oswego OR
Travel Requirement: 10%
Professional Services Operations Salesforce Kantata Project Management Change Management Data Analysis Time-to-Value Cross-functional Leadership AECO
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants sex or other status protected by local state or federal law.
Hiring Range
$122500.00$168400.00Pay Rate Type
SalaryBonus Eligible
YesCommission Eligible
No
Benefits: Trimble offers comprehensive core benefits that include Medical Dental Vision Life Disability Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the Apply Now button located in this posting.
Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.
At Trimble we are committed to fostering a diverse inclusive and equitable workplace where everyone can thrive. Guided by our core valuesBelong Innovate and Growwe embrace and celebrate differences knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer welcoming individuals of all backgrounds and advancing opportunities while embracing race color gender identity sexual orientation religion disability veteran status or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more please see Trimbles Code of Business Conduct and Ethics at under Corporate Governance.
Our mission to transform the way the world works starts with transforming how we work together. By actively listening asking questions and taking intentional actions we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
If you need assistance or would like to request an accommodation in connection with the application process please contact .
Required Experience:
Unclear Seniority
About Company
Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. ... View more