Risk Operations
San Francisco, CA - USA
Job Summary
About Column
For companies building financial technology and transforming the financial services space the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid Square Meta Blend and Affirm and have seen this problem firsthand builders and developers needing to partner with traditional banks and creating API and abstraction layers over the patchwork that is the bank its core and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user fintech BaaS middleware provider bank core and the Federal Reserve.
At Column we set out to simplify and fix this. We are a bank and a software company built from the ground up offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors middleware providers and abstraction layers. This means a safer more transparent and less costly banking supply chain. Come build with us!
The opportunity
Many banks treat Risk as a cost center - Column treats it as a competitive advantage. Our ability to take on new customers expand into new product areas and successfully operate under regulatory scrutiny depends entirely on the quality of our Risk programs. As we grow the volume and complexity of that work will outpace what the team can absorb - thats where this role comes in.
This is a strategic operations role that lives inside our Risk function. Its less about being a Risk expert and more about being an exceptional operator who is energized by learning new domains quickly spotting inefficiencies and building the tools to fix them. Youll work closely with a variety of teams across Column (e.g. Engineering People Compliance Legal etc.) to figure out which processes and programs are slowing us down. By the time youre done with a project tasks that took days should take minutes and youll have a deep understanding of what it takes to operate one of the most strategically important functions to our business.
This role reports to the Head of Technology Risk and is in-person based out of our San Francisco Presidio office 3-4 days a week.
What youll do
Plug into whichever Risk program needs the most support at a given moment - third-party risk management information security model risk privacy financial operational etc. - and figure out whats broken slow or missing.
Learn each program from the ground up - understand what its actually protecting against how it works in practice and where the gaps are. Then re-design it so its faster and more consistent.
Build the tooling that makes the next version of a process possible - scripts internal dashboards AI-assisted review workflows system integrations.
Support third-party diligence and monitoring helping assess vendor/supplier risk and turning your findings into concrete remediation steps.
Help design business continuity and disaster recovery (BC/DR) exercises that test how Column and its partners actually respond when things go wrong.
Take our privacy program to the next level and make sure privacy considerations are part of the way we diligence prospective customers from the start.
What youll need to be successful
2 years of doing something hard. This could be in consulting technical operations software engineering or any role where you had to make sense of a complex system improve it and get others to adopt the change. Prior risk experience is not required - well teach you the domain.
You get up to speed fast. Youre the person who can be handed an unfamiliar problem spend a week understanding it and come back with a point of view.
You have an optimization instinct. When you see a manual process your first question is could this be automated and you have the skills to actually build the tooling necessary to make that happen. Youve automated meaningful pieces of your own job before.
Technical fluency is no problem for you. Youre comfortable in the terminal writing or modifying Python Go Apps Script code. Querying databases with SQL working with APIs and reasoning about systems is familiar territory. You can speak the same language as our engineering team and ask thoughtful questions to help yourself understand our environment.
Written communication is a strong suit. You can take a vague alert messy vendor review or unclear audit finding and turn it into a well-articulated response memo policy update or control narrative that holds up under scrutiny from auditors and regulators.
Your projects are hyper-organized. Youre comfortable juggling multiple concurrent workstreams across stakeholders with varying priorities surfacing tradeoffs early getting people to commit to a shared goal and knowing when something needs to be escalated vs. decided in the moment.
What youll get from us
Comprehensive health dental and vision plans including options that are 100% covered by Column for you and 50% covered for your dependents
FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
401k plan including self-directed brokerage options
Flexible time-off policy - take the time off that you want and need to relax and recharge
100% paid parental leave including 16 weeks for birth mothers 12 weeks for primary caregivers and 8 weeks for secondary caregivers
Catered lunches and dinners for SF employees
Commuter benefits
Regular team building events including annual offsite
Pay transparency:
The annual US base salary range for this role is $125000 - $150000 exclusive of equity compensation and benefits.
This salary range may span several career levels at Column and will be narrowed during the interview process based on a number of factors including but not limited to the candidates skill sets experience licensure and certifications location and other business and organizational needs.
We look forward to hearing from you
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives educational backgrounds and life experiences and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process please reach out to
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About Company
The only nationally chartered bank built to enable developers and builders to create new financial services.