Digital Insights Director
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Job Summary
This role provides strategic actionable advice to Ebiquitys most senior clients across digital media effectiveness and performance measurement. The Digital Insights Partner integrates media performance and marketing effectiveness thinking to move client outputs beyond reporting into clear commercial recommendations supporting clients internal prioritisation decision-making and transformation agendas.
The role carries responsibility for quality assurance team leadership new business development and external thought leadership and is recognised internally and externally as a centre of digital media expertise.
Key Responsibilities
Strategic Advisory & Client Partnership
- Deliver strategic advice to senior client stakeholders across digital media effectiveness and media performance translating complex data into prioritised commercially-focused recommendations
- Lead the integration of Marketing Effectiveness and Media Performance outputs within the Metrics That Matter workstream
- Act as a trusted advisor to strategic clients influencing media marketing and investment decisions
- Build strong senior relationships developing a deep understanding of clients businesses operating models and strategic priorities
- Challenge clients and agencies constructively to improve outcomes and drive change
Delivery Excellence & Thought Leadership
- Own quality assurance of digital and effectiveness insight outputs ensuring consistency clarity and strategic value
- Act as a superuser of Ebiquitys digital media and effectiveness tools and methodologies
- Lead the development of best practices in digital insight effectiveness measurement and performance interpretation
- Contribute to the evolution of Ebiquitys digital and effectiveness propositions and frameworks
- Represent Ebiquity as a digital expert at industry events conferences and client forums and contribute to thought leadership and profile-raising activities
New Business & Growth
- Support profitable revenue growth across an agreed portfolio of strategic clients identifying opportunities to extend engagements across Media Performance and other Ebiquity service lines
- Support new business development activity including prospecting RFP responses proposal writing and pitch delivery
- Partner with Client Partners and Sales to articulate Ebiquitys integrated digital media and effectiveness proposition
Team Leadership
Lead and support sub-team(s) delivering digital and effectiveness insights
Set clear objectives and priorities aligned to client and business needs
Monitor delivery quality timelines and KPIs identifying opportunities for improvement
Coach mentor and develop team members acting as a role model for strategic thinking and client engagement
Skills Knowledge and Expertise
Required Experience & Competencies
You are a senior digital leader with at least 10 years relevant experience combining strong digital media knowledge with strategic consultancy capability. You bring:
- Deep expertise in digital media and performance measurement with a strong understanding of how media metrics link to business outcomes
- Proven experience providing strategic advice to senior client stakeholders and a track record of delivering high-quality insight-led work
- Confidence in challenging agencies and clients constructively on performance and effectiveness
- Experience supporting and leading new business pitches proposals and growth initiatives
- Excellent communication and storytelling skills with the ability to navigate complex client organisations and align multiple internal teams around shared priorities
Measures of Success
Area Metric
Client Growth Retention and expansion of strategic accounts
Delivery Quality Impact and integration of insight outputs
Business Development New business wins and pipeline contribution
Team Performance Retention development and engagement of team members
Productivity Billability and utilisation rates
Client Growth Retention and expansion of strategic accounts
Delivery Quality Impact and integration of insight outputs
Business Development New business wins and pipeline contribution
Team Performance Retention development and engagement of team members
Productivity Billability and utilisation rates
Benefits
We are a global fast-growing company which offers a variety of opportunities for you to develop your skill set and exchange for your contribution we can offer you:
- A competitive salary and benefits
- Generous annual leave including an extra day off for your birthday
- Hybrid working based in London
Ebiquity aims to create a workplace that is open and supportive and free of discrimination and prejudice. We want the best talent available regardless of race religion gender gender reassignment sexual orientation marital status pregnancy disability or age.
Required Experience:
Director
About Company
Ebiquity harnesses the power of data to provide independent, fact-based advice, enabling brand owners to perfect media investment decisions and improve business outcomes.
