CUSTOMER SERVICE

Position: Customer Service Representative

Job Type: (Remote)

Jonesbororealtycompany is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a full-time position with competitive pay and benefits.

Responsibilities:

- Provide excellent customer service to clients both in person and over the phone

- Respond to customer inquiries and concerns in a timely and professional manner

- Assist with scheduling appointments and showings for properties

- Maintain accurate and organized records of customer interactions

- Collaborate with other team members to ensure a seamless customer experience

- Follow up with clients to ensure their satisfaction and address any additional needs or concerns

- Stay up-to-date on company policies procedures and services to effectively assist customers

- Handle and resolve customer complaints or issues with tact and diplomacy

- Continuously seek ways to improve the customer service experience and provide feedback to management

Qualifications:

- High school diploma or equivalent

- Previous customer service experience preferred

- Excellent communication and interpersonal skills

- Strong problem-solving and conflict resolution abilities

- Ability to work in a fast-paced and dynamic environment

- Proficient in Microsoft Office and other basic computer skills

- Knowledge of the real estate industry is a plus

- Must be able to work flexible hours including evenings and weekends if needed

If you are a self-motivated individual with a passion for providing exceptional customer service we want to hear from you! Join our team at Jonesbororealtycompany and be a part of a growing and successful company in the real estate industry. Apply now to start your career in customer service with us.