QA Engineer, xIoT Ecosystem Engineering

One of the best-known names in cruising Princess is the worlds leading international premium cruise line and tour company carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cant. The Love Boat promises something for everyone.

We are looking for a QA Engineer. The QA Engineer is responsible for ensuring the quality reliability and performance of xIoT software and hardware solutions deployed across shipboard and shoreside environments. This role involves executing handson testing system integration validation defect analysis quality reporting and supporting early risk identification throughout the development lifecycle. The QA Engineer will work closely with development product operations and vendor teams to contribute to test strategies and validation efforts that support stable and scalable xIoT solutions in production. The ideal candidate will have experience in software quality assurance testing integrated hardware and software systems and collaborating effectively in a crossfunctional Agile environment.

Heres a summary of whatPrincessis looking for in a QA Engineer. Is this you

Responsibilities:

• Develop and execute comprehensive test plans test cases and test scenarios for xIoT software firmware and hardware integrations across shipboard and shoreside environments.

• Perform hands-on functional integration system regression and exploration of xIoT solutions including validation of hardware devices protocols and backend services

• Validate end-to-end system behavior by testing interactions between devices applications networks and vendor-provided components.

• Identify document track and triage defects with clear reproduction steps logs and supporting artifacts; collaborate with engineering teams to drive resolution.

• Analyze logs metrics and system behavior to troubleshoot failures performance issues and stability concerns in test and production like environments

• Partner with development product operations and vendors to clarify requirements acceptance criteria and test coverage expectations

• Contribute to continuous improvement of QA processes test strategies tools and environments including identifying designing and maintaining test automation assets where appropriate to improve test efficiency coverage and overall product quality

• Develop and maintain deep technical knowledge of xIoT platforms deployed systems and shipboard operational constraints.

Knowledge & Skills:

• Scope: The QA Engineer Ecosystem Engineering role supports the quality and reliability of xIoT software and hardware solutions deployed across both shipboard and shoreside environments. The role operates within a crossfunctional ecosystem that includes development product operations and external vendors. Responsibilities impact both onboard guest experiences and operational systems with testing activities contributing directly to production readiness and system stability across fleet deployments.

• Problem solving: This role involves identifying and resolving issues within integrated systems that include software hardware networking and thirdparty components. The QA Engineer is expected to analyze logs system behavior and test results to diagnose defects reproduce issues and support root cause analysis. Work often requires prioritizing findings adapting test approaches as system behavior evolves and collaborating with engineering and operations teams to address issues under realworld operational constraints.

• Impact: The QA Engineers work directly impacts product quality system reliability and deployment confidence for xIoT solutions. By validating functionality and integration prior to and during releases the role helps reduce production defects improve stability and support consistent guest and operational experiences. This role contributes to maintaining quality standards and improving testing practices within the xIoT discipline.

• Leadership: This position does not include direct people management responsibilities. Leadership is demonstrated through effective collaboration ownership of assigned testing activities clear communication of quality risks and accountability for deliverables. The role requires working across teams and with vendors to support shared quality objectives without formal authority over resources or budgets.

For all roles:

• Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.

• Skills: Strong time management and organizational skills

• Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.

Requirements:

• Bachelors degree in relevant discipline or equivalent professional experience

• Demonstrated knowledge of software quality assurance principles test methodologies and defect management practices

• Working knowledge of the software development lifecycle including Agile methodologies

• Ability to analyze system logs test results and technical information to support defect analysis and validation activities

• Proficiency using standard QA tools for test case management defect tracking and collaboration

• Experience performing handson functional integration system and regression testing within complex software environments

• Experience validating integrated systems involving software hardware networking and thirdparty or vendorprovided components

• Experience documenting tracking and communicating defects with clear reproduction steps and supporting technical artifacts

• Experience collaborating with crossfunctional teams including development product operations and vendors to support quality and validation efforts

• Experience analyzing system behavior logs or telemetry to troubleshoot issues and support root cause analysis

Travel: Less than 25% with shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands:

This position is classified as in-office. As an in-office role it requires employees to work from a designated Princess office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Princess provides comprehensive and innovative benefits to meet your needs including:

What You Can Expect

• Cruise and Travel Privileges forYou andYourFamily
• HealthBenefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition& Professional CertificationReimbursement
• Rewards & Incentives

Our Culture Stronger Together

Our highest responsibility and top priorityiscompliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate VisionStatementand our Core Values at: anequal-opportunityemployer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process upon your request asrequiredtocomply withapplicable laws. If you have a disability and requireassistancein this application process please contact .

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