Dig Lrn Trn & Spt Consultant

The Innovative Education (InEd) Digital Learning Training and Support Team (DLTS) develops and delivers award-winning skill-building resources for USF online faculty through a variety of mediums including on-demand support consultation workshops digital (PDF) guides instructor certification and more. DLTS spearheads the creation of institution-wide digital learning resources for faculty students and serves as an institutional leader in the research of enterprise-wide digital learning systems the evaluation of new and existing digital learning platforms and pedagogical best practices for digital teaching environments.

The Digital Learning Training & Support (DLTS) Consultant is an expert in digital teaching and learning specializing in providing USF faculty with the technical skills and pedagogical best practices to deliver effective digital learning experiences for USF this multi-functional role the DLTS Consultant provides exemplary support to faculty through on-demand Live Support live and self-paced workshops individual consultations and assisting faculty in creating DIY content through the Faculty Production Room. Additionally the DTLS Consultant is responsible for designing and developing effective skills-based faculty training resources including (PDF) instructor guides
tutorials workshops and other resources.

The DLTS Consultant is also responsible for optimizing the accessibility of digital teaching and learning content within Canvas courses and building the skills of USF faculty in digital accessibility while and embracing universal design for learning (UDL) best practices.

This role requires exceptional interpersonal skills and the ability to distill and deliver complex technical concepts to non-technical audiences. They must have a high-level of proficiency in digital learning technologies (i.e. Canvas) a solid understanding of online pedagogy adaptability keen attention to detail an understanding of digital accessibility and a proactive can-do mindset.

Additionally please note that this position is not for remote work and requires full-time on-site presence at the USF Tampa campus.

Consultation & Support: Deliver high-quality consultative support to faculty with varying backgrounds and levels of experience through on demand Live Support scheduled consultation sessions workshops the production of DIY content through the Faculty Production Room and other channels of faculty engagement. Independently diagnose and resolve complex faculty support needs determining when issues require immediate intervention follow-up consultation or escalation. Act as a trusted advisor to faculty by have an acute up-to-date knowledge of all institutional digital learning platforms including new features enhancements and known limitations. Also maintain current knowledge of the evolving pedagogical best practices in digital learning environments including the integration of AI strategies to improve instructor workflow efficiency and approaches that enhance meaningful student engagement. Work with faculty to identity their short-term and long-term teaching/course goals and translate those goals into effective digital learning experiences for their students. Collaborate with the Learning Design team IT and other relevant campus stakeholders to ensure continuity accuracy and alignment of faculty-facing resources and messaging.

Design Develop and Update Training Resources: Using Canva Canvas Premiere and other production platforms develop effective instructor (PDF) guides asynchronous (Canvas-based) workshops and courses tutorials and any other assets produced by the Digital Learning Training and Support team. Assist in the evaluation and enhancement of all Digital Learning training resources ensuring that resources meet the highest level of effectiveness accessibility and other quality markers.

Canvas Course Accessibility Optimization and Enhancement: Support all USF faculty in optimizing digital accessibility within Canvas courses by applying best practices and leveraging accessibility tools while also assisting in the identification and remediation of course accessibility issues. Collaborate with faculty to identify opportunities to optimize courses using principles of universal design enhancing the overall digital learning experience for all students. As needed assist faculty with other aspects of Canvas course enhancement based on the instructors goals and the course learning objectives and outcomes.

Workshop Design Development and Facilitation: Design develop and facilitate engaging skill-building training solution delivered both in person and via Teams providing faculty with practical application-based strategies for and array of topics including Canvas Teams AI digital accessibility and more. Assist in the facilitation and enhancement of USFs flagship training program the award-winning Online Instructor Certification.

Additional tasks: Assist in tracking workshop data and OIC certifications compiling information for annual reports and researching best practices and tools within the digital teaching and learning environment. Assist in the analysis of support interactions and engagement data to identify gaps emerging needs to enhance the impact and effectiveness of training solutions. Contribute to and support pilot studies and accessibility-related research projects in partnership with faculty and institutional stakeholders. Assist in the planning production and AV support of on-site events and workshops.

Minimum Qualifications: Masters degree in Education Educational Technology Communications or a related field or three years of proven experience providing direct support to higher education faculty in digital teaching and learning environments including Canvas Teams and other institutional platforms. Highly proficient in all areas of Canvas LMS and Teams and the ability to quickly learn apply and teach institutional digital accessibility solutions. Expertise in current and emerging trends tools and best practices of accessibility and universal design of digital learning environments within higher education. Proven experience in developing skills-based training resources (guides tutorials workshops) for higher education faculty. Ability to simplify distill and teach technical concepts to non-technical audiences. Ability to use proper research methodologies and data collection practices to advise institutional initiatives related to digital accessibility. Ability to synthesize accessibility-related findings into clear actionable recommendations. Experience providing direct support to higher education faculty in the context of digital learning systems faculty professional development and/or technical training.

Degree Equivalency Clause: Four years of direct experience for a bachelors degree.
Senate Bill 1310- The Florida Senate ( is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelors degree;
(c) Six years of direct experience for a masters degree;
(d) Seven years of direct experience for a professional degree; or
(e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure certification or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications: 1 3 years experience optimizing the accessibility of digital learning content within higher education. Portfolio of work demonstrating the creation of skills-based digital learning content for higher education.