Core Lab Inside Sales Representative

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Position

As a Core Lab Inside Sales Representative you will be responsible for generating revenue and maximizing profitability and sales growth by closing sales. This role is typicallyaligned with a specific field sales rep(s) or field sales team. Sells to and services accounts via phone. Usually responsible for non-complex sales. Operates under moderate advanced knowledge and skills to complete assignments requiring judgment and initiative. Understandsimplications of work and makes recommendations for solutions. Receives little instruction on daily assignments and may determine methods and procedures on new assignments. Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

The Opportunity

Supporting field sales representatives and regional business manager within their assigned territory. This includes supporting and growing assigned accounts through menu expansion service contract renewals and superior account management. Managing and retaining your own assigned accounts and growing your customer base through menu expansion contract extensions and competitive instrument placements in the physician office laboratory space.

• Contacts assigned customers and sells to/services accounts via phone or other electronic means within adesignated territory to develop new business grow existing business maintain customer relationships andtroubleshoot customer problems.

• This includes identifying and developing strategic account plans developingand delivering the differentiating message and quantifiable economic value for products and services sellingthe primary differentiation of Roche products overcoming and managing objections and negotiating to obtainsales.

• Negotiates and manages ongoing account support and programs to meet thecustomer and Roches needs.

• Maintains complete and accurate customer data for assigned territory in sales force automation system per thetimelines provided by business area.

• Captures customer complaints and inserts them into the Roche Quality System through the CAPA process.

• Follows Good Promotional Practices as outlined by the Roche Quality System.

Who You Are

• Bachelors Degree or equivalent experience

• 2 years relevant work experience

• Have previous customer facing experience

• ADP or equivalent rotational program/internships could be considered in lieu of 2 years experience.

Preferred Requirements

• Healthcare or laboratory experience

• Experience managing competing priorities

• Proficient with Microsoft office/Google Workspace

• Proven collaboration skills with internal and external stakeholders

Behaviors competencies and qualities of the ideal Core Lab Inside Sales Representative

• Strong oral and written communication skills including making impactful presentations

• Negotiation and problem-solving skills

• Ability to work in a regulated environment

• Ability to understand technical market issues and factors

• Planning and organization skills

• Ability to drive revenue generation

The expected salary range for this position based on the primary location of Indianapolis IN is 47300.00 - 87900.00 USD pay will be determined based on experience qualifications geographic location and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Are you ready to apply

Relocation benefits are not available for this position.

Who we are

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an equal opportunity employer. It is our policy and practice to employ promote and otherwise treat any and all employees and applicants on the basis of merit qualifications and competence. The companys policy prohibits unlawful discrimination including but not limited to discrimination on the basis of Protected Veteran status individuals with disabilities status and consistent with all federal state or local laws.

If you have a disability and need an accommodation in relation to the online application process please contact us by completing this form Accommodations for Applicants.