Director of Product, Merchant Boarding Platforms
Sunnyvale, CA - USA
Job Summary
Calling all innovators - find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Director of Product Merchant Boarding PlatformsWe are seeking aresultsdrivenDirector of Product to lead key components of our merchant boarding orchestration platform. This roleis responsible fordesigning building and scaling platform capabilities that support merchant acquisition across SMB Enterprise and ISV / Platform channels.
You will partner closely with the VP Head of Merchant Boarding Platforms to execute the platform roadmap delivering configurable compliant and scalable boarding experiences that integrate with enterprise risk compliance and underwriting systems.
This role focuses on platform execution experience orchestration data capture and delivery not policy ownership.
What You Will Do:
Own delivery of defined platform capabilities within the boarding and provisioning ecosystem.
Translate platform strategy into clear product requirements milestones and releases.
Drive daytoday execution with Engineering and Design teams.
Cross-FunctionalPartnership
Work closely with Risk Compliance and Underwriting partners to ensure platform solutions align to policy and regulatory requirements.
Partner with segment teams (SMB Enterprise ISO ISV) to support channelspecific onboarding needs using shared platform capabilities.
Act as a key point of coordination between platform and channel product teams.
CapabilityDelivery
Developthe boarding platforms core capabilities including:
Risk and compliance workflows
Product provisioning and entitlements
Developer-facing APIs SDKs
Customer& PartnerExperience
Drive intuitive efficient onboarding journeys for merchants and partners.
Identifyfriction points and implement improvements that balance speed risk and compliance.
Ensure solutions are scalable secure and configurable as requirements evolve.
Data & Insights
Track platform performance funnel metrics and adoption across channels.
Identifybottlenecks and opportunities for automation and efficiency.
Use data and feedback to continuously optimize boarding flows and platform capabilities.
What You Must Have:
8 years of product management experience including experience leading complex platform initiatives.
Experience in payments fintech or other regulated industries.
Strong understanding of merchant boarding provisioning and compliancedriven user journeys.
Experience working with APIs integrations and platformbased products.
Proven ability to work effectively with Risk Compliance and Engineering partners without owning policy decisioning.
Strong analytical communication and stakeholder management skills.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.
Salary Range
$163200.00 - $244800.00These pay ranges apply to employees in Sunnyvale California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
For incentive eligible associates the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Companys sole discretion.Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Director
About Company
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.