Property Manager Leasing Agent

Our Property Manager/Leasing Agents are driven to maximize the potential of our residents experience and each propertys performance. If you are a people-person quick thinker enjoy variety every day and a relationship builder then this may be the right opportunity for you.

KEY RESPONSIBILITIES

Leasing

• Meet/exceed occupancy goals by converting leads to applications and signed leases.
• Respond promptly and professionally to prospects via phone text and email; follow up to secure leases.
• Ensure unit marketing accuracy across all channels (details pricing photos availability etc.)
• Schedule and conduct effective property tours.
• Process applications per screening criteria; approve/deny and document decisions.
• Prepare and send leases and related move-in documentation.
• Coordinate and create seamless resident move-in experiences.

Property Management

• Serve as the primary resident contact; communicate timely professionally and empathetically to support high resident satisfaction working proactively to retain good residents.
• Take ownership of the propertys physical condition and daily operations through regular inspections coordination with servicers and enforcement of cleanliness and safety standards.
• Address issues found during inspections and complete corrective/proactive actions (self-performed or vendor).
• Schedule coordinate and direct service vendors to complete unit turns repair requests and preventative maintenance to ensure propertys are maintained to our quality standards.
• Manage rent collection address delinquency issues promptly and escalate as needed.
• Prepare deliver and obtain required resident documents and property notices per policy and lease requirements.
• Collaborate with the Multifamily Director of Operations and team to ensure each propertys financial health.
• Track local rental trends and market conditions to recommend pricing and property improvements.

Overall

• Demonstrate accountability and cross-team collaboration while delivering fast thoughtful and resident-focused service.
• Become proficient with our property management software systems and processes.
• Attend meetings in Brookings SD as needed.
• Complete required training and ongoing professional development.
• Build trust through integrity. Do whats right. Strengthen HME Properties management reputation.
• Be based in or near Sioux City IA.
• This job description is not a comprehensive list of all duties and responsibilities.

SKILLS AND COMPETENCIES

• Sense of urgency; prioritize time-sensitive work.
• Sound judgment with strong decision-making and problem-solving skills.
• Excellent written and verbal communication.
• Collaborate effectively with employees and service providers.
• Maintain a pleasant professional demeanor especially in escalated situations.
• Self-driven; able to work independently.
• Highly organized with strong attention to detail.

PREFERRED QUALIFICATIONS

• 2 years of management sales or customer service experience.
• Valid drivers license and reliable transportation.
• Clear background check.
• Online property management software experience (preferred).
• Proficiency in Microsoft Word Excel Outlook Adobe and similar software.
• Property management leasing or real estate experience (preferred).

WORK SCHEDULE

• Standard hours: MondayFriday 8:00 AM5:00 PM; must be willing and able to work extended hours as needed including weekends and holidays and respond to off-hour events/emergencies.
• This position is initially based in Sioux City IA and will later require regular work assignments in Yankton SD. Candidates must be comfortable with ongoing travel between locations.

HME Care is an Equal Opportunity Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression national origin disability or status as a protected veteran. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 1- or email

Must be able to pass background check

Required Experience:

Manager