Internal Communications Executive

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you dont tick every box. We celebrate diversity promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join Close Brothers as an Internal Communications Executive playing a key role in keeping colleagues informed engaged and connected to our strategy priorities and culture. Youll support the planning and delivery of clear timely and engaging internal communications across multiple channels helping ensure messages land clearly resonate with colleagues and support the effective running of the business.

Were looking for aninternal communications professional who can helpturnstrategy and complex topics into clear engaging content for a broad and diverse audience. Youll bring strong writing skills confidence using a range of communication channels and a proactive solutionsfocused mindset. Youll be curious about employee experience and how communication can drive engagement youll be motivated to continually improve processes ways of working and how messages are delivered across the organisation.

RESPONSIBILITIES

• Support the delivery of internal communications plans aligned to business priorities
• Draft and edit clear engaging content for a range of internal channels (e.g. intranet emails newsletters town halls leadership updates)
• Administer existing colleague employee recognition schemes
• Manage day-to-day internal communications activity including scheduling publishing and channel management
• Work closely with senior leaders and stakeholders to shape messages and translate complex information into plain English
• Support employee engagement initiatives internal campaigns and cultural programmes
• Help plan and deliver internal events such as town halls roadshows or leadership briefings
• Maintain and update internal communication platforms (e.g. SharePoint or intranet)
• Monitor feedback and engagement (e.g. open rates surveys comments) and share insights to improve communications
• Ensure consistency of tone of voice and alignment with brand and values
• Provide general communications support including briefing notes FAQs and presentations
• Maintain distribution lists
• Use copywriting skills to create clear accurate and engaging copy ensuring clear messaging is targeted at the appropriate audience
• Be a brand guardian ensuring the adherence to the Close Brothers brand guidelines and that all material is compliant

WE WOULD LOVE TO HEAR FROM YOU IF YOU ARE/HAVE:

• Experience in an internal communications and engagement role
• Strong written and verbal communication skills with the ability to simplify complex topics
• Excellent organisational skills and attention to detail
• Comfortable working with multiple stakeholders at different levels of the organisation
• Experience working with digital communication tools
• Ability to manage competing priorities and work to deadlines

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

• Knowledge of Microsoft SharePoint and Copilot
• Experience in a regulated or corporate environment
• Understanding of employee engagement best practice
• Basic experience using analytics to measure communication effectiveness
• Familiarity with change or transformation communications

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format or any other adjustments are encouraged to email us at or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending deposit taking and securities trading. We employ approximately 3000 people principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers please visit our careers page: find out more about life at Close Brothers:
find out more about our benefits:
find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion Close Brothers Group

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Close Brothers is a UK specialist banking group providing lending and deposit taking. We employ approximately 3000 people principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.

Our specialist lending and deposit solutions include:

• Commercial: Offers specialist and predominantly secured lending principally to the SME market.
• Retail : Provides intermediated finance through motor dealers motor finance brokers and insurance brokers and savings products for individuals and corporates.
• Property: Offers residential development finance to established UK property developers funding for commercial properties and bridging and refurbishment loans.

At Close Brothers we are here to help people and businesses thrive over the long term.

Through our deep sector knowledge and expertise focus on delivering excellent and specialist service and strength of established relationships we support our customers through the cycle. Our values of deep expertise consistent service and long-term relationships embody our distinctive culture and customer-centric approach.

We also recognise our responsibility to help address the social economic and environmental challenges facing our businesses employees and customers now and into the future.