Managing Solution Train Engineer (US)

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

Depth & Scope:

• Provides people management leadership by hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any/all disciplinary actions as required
• Recognized as an Agile expert whose focus is on the coaching and training of practitioners
• People leader with expert knowledge of Agile disciplines and practices
• Deep expertise and knowledge of TD frameworks and Agile methodology tools best practices processes and procedures as well as broader organization issues
• Proven ability in managing large teams
• Provides guidance on the work of practitioners as related to the quality of product(s)/work being produced delivered & speed of delivery / to market
• Ability to provide guidance and oversight to multiple teams growing capability across the organization
• Quickly adapts to customer stakeholder and regulatory needs in collaboration with Platform and Journey teams
• Experienced in the continuous assessment of Practitioners and their craft to ensure enterprise practice standards are upheld
• Provides leadership and guidance to several teams and solves cross-department issues;
• Participates in the development of business and practice strategies
• Expert collaborator with ability to bring diverse teams together to achieve a common goal
• Resolves most unique and complex problems that have a broad impact on the business
• Offers advice guidance and training on how to transition to and operate in scaled delivery environments across all levels
• Understands multiple scaling approaches and leverages industry best practices to support the best outcomes
• Helps RTEs resolve complex problems taking a broad perspective to identify unique and innovative solutions

Education & Experience:

• Undergraduate or post graduate degree
• Certified Scrum Master and/or Certified Scrum Master in scaled Agile framework (e.g. SAFE) and 7 years of Scrum Master experience
• Typically requires 10 years of Agile experience
• 5 years experience as an Agile coach involved in large-scale Agile transformations
• Expert knowledge of Agile principles and practices with extensive experience working in an Agile
• Advanced knowledge of agile theory methodology including scaling - techniques rules and practices estimating / sizing product management planning forecasting conflict resolution coaching / leverage models capacity and capability building and facilitation
• Ability to contribute to strategic direction of the function and provide advice to the team and all levels of leadership
• Ability to support forecasting initiatives and demand in order to help develop annual strategic plan
• Advanced ability to lead plan implement and evaluate work commitments to ensure completion of product initiatives
• Skill in preparing and managing budgets and resource allocation
• Advanced skill in mentoring coaching listening providing feedback and performance management
• Skill in using analytical software tools data analysis methods and reporting techniques
• Skill in using computer applications including MS Office and industry standard Agile tools such as Jira and Confluence
• Ability to communicate effectively in both oral and written form to all levels and types of stakeholders (i.e. business technology sponsors and control functions)
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze organize and prioritize work while meeting multiple deadlines
• Ability handle confidential information with discretion

Customer Accountabilities:

• Accountable for coaching the team of practitioners knowledge skills and performance building and evolving Scaled Agile capabilities and advising practitioners on their work to ensure solutions are sound and follow Agile methodology
• Responds to inquiries from stakeholders at all levels in the organization (technical business Senior and Executive Management) and addresses/escalates concerns
• Provides overall team leadership training coaching development succession recruitment and resource management engaging with Platform and Journey leads throughout
• Accountability to understand the current skills and capabilities within the Agile practice; identifies potential steps to accelerate and reach the next level of capability
• Accountable for hiring the best talent growing these colleagues and managing retention
• Acts as an expert or lead innovator and culture change agent for the Agile practice amongst Business Journey and Platform leaders

Shareholder Accountabilities:

• Ensures employees are knowledgeable and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
• Provides insights build the proper behaviors and culture to delivery success business outcomes faster and improve delivery predictability using Agile
• Develops innovative approaches (and leverages industry best practice) to resolve delivery execution problems / significant issues within the Journey Platform or work commitment
• Effectively builds momentum among team and stakeholders

Employee/Team Accountabilities:

• Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Coaches and develops employees and ensures performance management activities are undertaken and provides regular input into employee assessments and development plans
• Contributes and foster a Community of Interest that engages members to use their knowledge and network to develop the craft and builds on the community across the organization
• Leads the process of setting performance objectives for the Agile team through coaching plans; track monitor and effectively address and/or reward performance in a timely manner
• Manages employees in compliance with all human resources policies procedures and guidelines of conduct
• Shares knowledge information skills and subject matter expertise among the Agile team or relevant stakeholders - and ensures the timely communication of issues and encourage good working relationships with other functions and teams
• Responsible for management of the overall team(s)/ Practice providing both leadership and guidance
• Sets targets and objectives for the team and deliver results
• Fosters an environment/culture that encourages productivity innovation process improvement teamwork and a high level of professionalism
• Drives change through positive reinforcement of milestones and successes
• Creates an environment where the team freely escalates business challenges
• Establishes and fosters a cohesive and collaborative team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
• Conducts formal performance reviews and provide on-going feedback; coach and develop employees and ensure performance management and development planning activities are undertaken and completed

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.