Senior Sales Leader, Retail ECOM
Seattle, OR - USA
Job Summary
Youll lead a national team of Account Managers who own relationships with some of the most recognizable eCommerce retail technology and direct-to-consumer brands in America. These are companies reshaping how people shop and youll be the one helping them do it on AWS.
What makes this role different Youre not inheriting a playbook youre writing it. The eCommerce Pure Play segment is one of the fastest-moving spaces in cloud and your customers are building with AI modernizing data platforms and scaling globallyall at the same time. Your job is to build a team that can keep up stay ahead and make it look easy.
Youll be a first-line leader (we call it a District Manager internally) responsible for coaching developing and inspiring a team of experienced sales professionals spread across the country. Youll set the vision for how we show up with eCommerce customers drive revenue growth and create the kind of culture where people do the best work of their careers.
If youre the type of leader who gets energy from helping others winfrom the rep who just landed their first large deal to the customer who just went live on Bedrockthis is your role.
Key job responsibilities
Recruit hire coach and develop a national team of Account Managers; build a bench of talent that sets the standard for the org
Full revenue accountability for your territory: own quota attainment pipeline coverage and strategic growth across a portfolio of eCommerce and retail technology customers
Develop and execute strategic territory and account plans aligned to AWS Retail & CPG priorities: AI growth leadership data platform modernization strategic commitments (PPAs) and executive engagement
Maintain forecast discipline: a healthy well-qualified pipeline with precision on whats going to land whats at risk and the plan to close the gap
Build trusted C-suite and VP-level relationships within customer organizations; help retail leaders reimagine their businesses with AI analytics and modern infrastructure
Orchestrate the AWS OneTeam: leverage Solutions Architects Specialists Partners ProServe and AWS leadership to bring the full weight of AWS to your customers biggest opportunities
Champion your customers internally: advocate for their needs drive case studies references and proof points that showcase whats possible in eCommerce on AWS
Foster a high-performance team culture rooted in customer obsession ownership and continuous improvement
Drive adoption of GenAI and Agentic AI solutions across your customer base
Represent AWS at industry events executive briefings and customer engagements
A day in the life
Morning: coaching a rep through a deal strategy then jumping into a session with your SA team to map out an AI play for a major customers board presentation.
Afternoon: a listening call with a customer CTO connecting dots not pitching followed by forecast reviews where you ask the questions that matter: What changed Whats the path to yes What do you need from me
You wrap the day celebrating a win in the team channel. No two days look the same. Thats the point.
About the team
The AWS Retail eCommerce (ECOM) team sits within the U.S. Retail & Consumer Packaged Goods organization and is dedicated to serving eCommerce pure-play retail technology and direct-to-consumer brands. We work with some of the most innovative and fast-growing companies in digital commercehelping them scale infrastructure modernize data platforms and adopt AI to transform how they serve their customers. Our team culture is built on collaboration ownership and celebrating each others wins. We believe none of us is as smart as all of us and we show up every day with that mindset.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- 10 years of technology related sales business development or equivalent experience
- 5 years of people leadership experience
- Experience in management of large complex enterprise accounts or equivalent
- Experience hiring and growing top talent
- Experience communicating and presenting to senior leadership
- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
- Bachelors degree or equivalent
- Experience with solution-selling methodologies
- Experience in eCommerce retail technology or digital commerce verticals
- Familiarity with cloud computing AI/ML data analytics or SaaS business models
- Experience leading geographically distributed / virtual teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments restricted stock units (RSUs) and sales incentives. Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MA Boston - 187000.00 - 252900.00 USD annually
USA VA Arlington - 187000.00 - 252900.00 USD annually
USA WA Seattle - 187000.00 - 252900.00 USD annually
Required Experience:
Senior IC
About Company
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