Records Program Support Technician (Admin)

Title: Records Program Support Technician (Admin)

State Role Title:Admin and Office Spec III

Hiring Range: $65901 - $72909

Pay Band: 3

Agency: Department of Juvenile Justice

Location:Bon Air JCC

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth strengthening both families and communities within the Commonwealth.

We are hiring for a Records Program Support Technician (Admin) to provide critical administrative and technical support to the facility compliance manager by maintaining a high standard of organizational excellence and data integrity. The role is responsible for meticulous review filing and systematic organization of institutional records to ensure the facility remains in constant compliance with state regulations federal laws and departmental procedures.

Work schedule:Monday - Friday 8 AM - 5 PM with a one-hour lunch. Requires flexibility. Some evening and weekend work may be occasionally necessary to meet project deadlines.

Essential Duties are not limited to:

• Attention to Detail: Exceptional ability to identify errors or omissions within complex legal and correctional documentation.
  
• Technical Proficiency: Strong ability to operate computer equipment automated systems and specialized case management software.
  
• Communication: Effective oral and written communication abilities to collaborate across organizational levels and with external stakeholders.
• Organizational Management: Proven capacity to handle multiple priorities and organize large volumes of information under strict deadlines.

Core Responsibilities are not limited to:

• Records Management and Organization
  
• Administrative and Technical Support
  
• Data Analysis and Reporting Support
  
• Regulation and Procedure Coordination
  
• General Support
  
• General Juvenile Record/BADGE Duties
  
• Support PBIS Implementation
  

Minimum Qualifications

• Working knowledge of standard office practices procedures and equipment.
  
• Demonstrate a familiarity with record management practices and the handling of information.
  
• Demonstrate an advance proficiency using Microsoft Office Suite (Word Excel PowerPoint) or other data management systems.
  
• Experience drafting and editing a variety of official correspondence memos or procedural documents
  
• Experience preparing and refining professional reports and presentations for internal and external audiences
  
• Experience conducting regular reviews of data and records
  
  

Additional Considerations

• Knowledge of the function and operational policies of a correctional facility.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Application Process:
Individuals desiring to be considered for this position must submit a completed employment application or you may attach a resume before the positions closing date. Applications received after the closing date will not be considered. Applications sent through postal mail email or fax will not be considered.

Applicants are encouraged to be specific regarding job-related knowledge skills and abilities.
You will be provided an email confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application. Status updates will not be provided via telephone or email.

Background & Pre-employment Screenings:
Selected applicants are subject to a background investigation and pre-employment drug screen. Investigations may include fingerprint checks (State Police FBI); local agency checks; employment verification; verification of education (if required and relevant to employment); credit checks; and other checks based on the position.

Pre-employment medical screenings are required for some DJJ positions.



Reference Check: At least two references names and contact information will be required from all finalists who advance in the selection process.

Driver License: A valid drivers license is required of DJJ employees to operate a state-owned or leased vehicle.

Supplemental Questions:
You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Lay off Policy 1.3:
If you have been impacted by the DHRM Policy 1.3 layoff and have a valid Interagency Placement Screening Form (Yellow Card) or Preferential Hiring Form (Blue Card) it is necessary to submit the card before the closing date for this position. You can include the Card as an attachment with your state application.

DJJ Welcomes Veterans:
DJJ is committed to recruiting hiring and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible to receive additional leave accruals based on their total years of service in the military National Guard or Reserve. If applicable please submit form DD-214 with your state application.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore applicants must be a citizen or national of the U.S. a Lawful Permanent Resident or an alien authorized to work.

Reasonable Accommodations: Reasonable Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer: The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race sex color national origin religion sexual orientation gender identity age veteran status political affiliation genetics or disability in the recruitment selection and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility diversity opportunity and inclusion.

Contact Information

Name: DJJ Talent Acquisition Team

Phone: Please email your questions to

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.