Ho Iidio

Job Description:

Job Title: Sr Group Manager: HO IIDIO

Role Overview: Senior Product & Service Line Leader (India)

1. Strategic Resource Management & Workforce Effectiveness

• Accountability: Direct oversight of 60 Headcount (HC) based in India serving as the primary lead for their professional development and output quality. This includes mentoring Product managers product owners architects and service delivery teams.

• Strategic Alignment: Define and execute resource management strategies that ensure the workforce is optimally deployed against global business priorities.

• Efficiency: Implement frameworks to monitor utilization rates ensuring that the India-based team delivers maximum value and remains agile in response to shifting PSL (Product Service Line) demands.

2. PSL Operational Ownership & Global Partnership

• Product Management : Stay accountable for Product management based on PSL strategy on global products to be managed from India

• Joint Governance: Partner directly with the Global PSL Leader to co-own operational outcomes bridging the gap between global strategy and local execution.

• Operational Excellence: Standardize workflows and KPIs within the India team to ensure consistency with global PSL benchmarks.

• Risk Management: Identify and mitigate localized operational risks that could impact global delivery schedules or service quality.

3. Contractual Governance & Compliance

• Local Contract Ownership: Serve as the primary authority for all local PSL contracts in India including vendor management Service Level Agreements (SLAs) and third-party partnerships.

• Compliance & Legal: Ensure all contractual engagements align with Indian labor laws corporate governance standards and the organizations global procurement policies.

• Cost Management: Optimize local contract spend to drive bottom-line efficiency without compromising on service delivery.

4. Ecosystem Leadership (IID/IIDI Initiatives)

• Organizational Influence: Contribute as a Senior Stakeholder to India India Digital (IID/IIDI) initiatives helping shape the future of the organizations footprint in the region.

• Cross-Functional Collaboration: Drive initiatives that enhance the India sites value proposition such as talent branding innovation hubs or shared services optimization.

• Culture & Mentorship: Act as a cultural steward for the India office fostering a high-performance environment that attracts and retains top-tier engineering or operational talent.

Success Metrics (KPIs)

To measure the effectiveness of this role you might consider the following indicators:

• Utilization Rate: Maintaining high productivity across the 60 HC.

• Operational Parity: Consistency in delivery quality between India and global PSL hubs.

• Contractual Efficiency: Cost savings or risk reduction achieved through proactive contract management.

• IID Impact: Successful delivery of regional strategic projects

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family: