At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description we hope youll still consider applying. Want to learn more about life at Klaviyo Visit see how we empower creators to own their own destiny.

Senior Pre-Sales Solutions Engineer

Commercial EMEA French Speaking

At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description we hope youll still consider applying.

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We dont just demo software. We work as trusted advisors helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges and then we prove it.

Were looking for a Senior Pre-Sales Solutions Engineer to join our EMEA Commercial team covering the Entrepreneur and SMB segment. This is a role for someone who can move quickly through a sales cycle run sharp discovery design practical solutions and deliver demos that actually land. Youll be comfortable talking to both developers and marketers and you know how to adapt on the fly.

Youll work closely with Account Executives across the French-speaking market and wider EMEA region owning the technical side of deals from first call through to close. You bring structure and momentum to the sales cycle without slowing it down.

What We Do as Solutions Engineers

Were technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions demonstrating clear value and making sure prospects choose Klaviyo.

We work directly with customers to architect solutions that integrate into their existing tech stacks taking a consultative approach that builds confidence and secures buy-in from technical and business stakeholders alike.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators a Chrome extension for troubleshooting API calls web SDK injectors and templatised mobile apps to showcase our SDK capabilities. If youre someone who builds things to solve problems youll fit right in.

How Youll Make a Difference

Own the Technical Win

• Partner with Account Executives to lead the technical side of Commercial opportunities from qualification through to close.
• Run focused technical discovery to understand a prospects goals current stack data flows and constraints.
• Design solution architectures that make the most of Klaviyos platform APIs and integrations to meet customer needs and best practices.
• Deliver tailored demos and presentations to both business and technical audiences clearly connecting capabilities to real customer outcomes.
• Scope and lead proofs of concept where needed defining success criteria and keeping things on track.
• Handle objections confidently navigate competitive situations and bring clear strategic thinking to deal with conversations.

Be a Trusted Advisor

• Act as a go-to resource for prospects on topics like data strategy integrations implementation approach and long-term scalability.
• Bring subject matter expertise across marketing technology eCommerce CDPs and customer data.
• Collaborate with Product Engineering and Support on RFPs security reviews and deeper technical evaluations.
• Stay close to the competitive landscape and bring that intelligence into deals in a way thats useful not just informational.

Build and Contribute

• Contribute to repeatable assets like demo narratives reference architectures playbooks and templates that help the broader team move faster.
• Use AI tools and automation to scale your own impact and improve how you work.
• Provide clear feedback loops to Product and GTM teams on feature gaps market trends and what SMB customers are actually asking for.
• Support partner and channel teams where relevant helping them position and implement Klaviyo effectively for commercial customers.

Who You Are

Required

• Fluent in French and English written and spoken.
• 3 years of experience in a pre-sales solutions engineering or solutions architecture role at a B2B SaaS company.
• Solid understanding of web technologies APIs and data integrations including REST APIs webhooks and ecommerce or marketing platforms.
• Comfortable engaging with both technical stakeholders (developers architects) and business stakeholders (marketing operations leadership).
• Strong customer-facing communication skills with the ability to make complex concepts feel simple and relevant.
• Able to run live product demos and adjust in real time based on the conversation.
• Experience working with commercial customers with an appreciation for their pace constraints and how to design practical solutions that fit.
• A bias toward action and solid problem-solving instincts in fast-moving sales cycles.

Nice to Have

• Hands-on experience with JavaScript Python or SQL for light technical validation data exploration or integration work.
• Background in marketing technology CDPs or customer engagement platforms.
• Familiarity with AI-assisted development tools (e.g. Claude Code Cursor) and how to use them to move faster.
• Experience with ecommerce technology stacks such as Shopify Magento or custom storefronts.
• Experience working with partners or consultancies that serve SMB customers.

What Sets You Apart

• Youve used AI to genuinely scale your effectiveness whether thats through automation research demo prep or light development.
• You roll up your sleeves and become the expert on whatever you need to know.
• You bring competitive intelligence into deals without it feeling like a script.
• You contribute to the team through the assets playbooks and feedback you leave behind.
• You thrive in a fast-moving environment and dont need everything mapped out to get started.

How Well Measure Success

• Technical win rate and contribution to overall win rate in the Commercial segment.
• Quality and consistency of solution designs and handoffs to implementation and Customer Success teams.
• Impact on repeatable assets team enablement and process improvements for the broader go-to-market team.
• Feedback quality delivered back to Product and GTM on segment-specific needs.

Get to Know Klaviyo

Were Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology were developing to nurture personalised experiences in ecommerce and beyond. To reach our goals we need our own crew of remarkable creators ambitious and collaborative teammates who stay focused on our north star: delighting our customers.

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