Coordinator Rider On Ground Ops
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
This is an administrative and operational role that primarily focuses on coordination on all riders
related issues.
Whats on Your Plate
- Monitor and improve the Rider Compliance
- Coordinate & Support operations with live Rider issues
- Coordinate rider roster with proper allocation of shifts/breaks/off-days etc
- Coordinate with supporting other verticals with their orders closing cycles on a monthly basis.
- Coordinate with riders to solve customer or vendor-related issues
- Track order-related issues and find out if the issue happened from Logistics side or from the vendors end
- Work with other functions in Operations to identify and resolve issues
- Provide support in any additional tasks requested by the department manager
Qualifications :
What Did We Order
- Strong communication skills both written and verbal in a cross-cultural setting. Arabic and English languages fluency is required
- Ability to manage multiple tasks at the same time with cross-functional teams
- Understanding of different areas/locations in Kuwait
- Ability to handle irate individuals in a calm and professional manner
- Ability to work under pressure and handle stress
- Advanced Skills in MS Office Google Docs and Google Sheets
- Well-organized with excellent team-player qualities.
- Agile and highly adaptable to a fast-paced work environment
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
