Customer Expert Dutch Thessaloniki
Thessaloníki - Greece
Job Summary
Position: Customer Expert
Work model: Remote
Location: Thessaloniki Greece
Employment type: Full-time
Some of your daily tasks:
Communicating through various channels (e-mail chat & phone) to address product or service issues
Advising customers on the proper use of their electric appliances
Handling customer complaints in an efficient manner clarifying their needs and determining the cause of the problem
Expediting corrections and/or adjustments; following up to ensure resolution
Assisting with the processing of refunds or exchanges
Arranging the placement of orders
Well love it if you have:
High level of fluency in Dutch
Good communication skills in English
Customer support/troubleshooting experience will be appreciated
Familiarity with the brand is preferred
Strong verbal and written communication skills utilizing active listening
Experience within the household appliance/commercial equipment industry is a plus
Comfortable with the use of basic technology tools
A positive can-do attitude that shines through every interaction
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
Competitive monthly salary 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
About Company
Jujur. Honest, trustful, fair.Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.We are upfront while setting real ... View more