Operations Assistant (MFD) (80-100)

• Lucerne Switzerland (On-site position)
• 80 to 100%

At Salona Consulting we help descendants of Croatians reconnect with their heritage through Croatian citizenship by descent.

From our office in Lucerne we support clients from all over the world through complex international document and citizenship processes involving vital records apostilles translations logistics and application preparation.

As our company continues to grow we are looking for a highly organized and detail-oriented Operations Assistant to support our operations team.

This role is ideal for someone who enjoys structure organization logistics and operational work behind the scenes. You will help ensure that our internal workflows run smoothly and that client files are handled accurately and efficiently.

Tasks

Your Responsibilities

Assist with organizing and processing client documents
Request and prepare documents for translations apostilles scanning printing and international shipments
Support quality control of received documents and application files
Help prepare binders and physical application packages
Coordinate logistics and shipments with couriers and external partners
Organize and maintain physical and digital files
Update internal trackers and operational systems
Support our services operational workflows
Assist the operations team with day-to-day coordination and administrative support
Help improve internal organization and operational efficiency

Requirements

What Were Looking For

Strong attention to detail and organizational skills
Structured reliable and proactive way of working
Ability to manage repetitive operational tasks with accuracy
Excellent English skills required
Portuguese Spanish and/or Croatian preferred
Comfortable working with Microsoft Office and digital tools
Ability to work independently while coordinating closely with the team
Previous experience in administration operations logistics or document handling is a plus
Comfortable working in a fast-paced and growing company environment

Benefits

What We Offer

A modern office in the city of Lucerne Switzerland
International and dynamic work environment
A young and ambitious team
Meaningful work helping clients reconnect with their heritage
High level of operational involvement and responsibility
Opportunity to grow together with a rapidly expanding company

If you enjoy working in an international environment thrive in structured operational work and would like to be part of a growing company with a meaningful mission we would love to hear from you.