Automotive Detail Manager

Location: Walterboro Ford Walterboro SC
Position Type: Full-Time
Compensation: Salary Performance Bonuses (based on productivity quality and recon time)

Are you ready to take ownership of a dealerships appearance speed and quality

Walterboro Ford is growing and we are looking for a Detail Manager who doesnt just clean carsbut runs a high-efficiency reconditioning operation.

This role is critical to our success. You will be responsible for ensuring every vehiclenew used and servicemeets our standards for presentation speed and consistency.

If you take pride in building systems leading people and holding a high bar we want to talk to you.

What Youll Be Responsible For

• Managing all detail and reconditioning operations
• Overseeing used car recon from trade-in to frontline-ready
• Leading and developing a team of detailers
• Ensuring fast turnaround times without sacrificing quality
• Maintaining lot appearance and cleanliness standards
• Coordinating with Sales Service and Used Car departments
• Implementing processes that eliminate bottlenecks

What We Expect

• High urgency and accountability
• Strong leadership and team management skills
• Ability to build and enforce processes
• Experience in automotive detailing or recon (management preferred)
• Eye for detail and pride in presentation

What You Get

• Competitive pay with performance bonuses
• Growth opportunity within a fast-growing dealership
• A team environment focused on winning and accountability
• The ability to build and run your own department

If youre the type that sees problems and fixes them immediately this is your opportunity to lead. Apply today.

Core Responsibilities

1. Recon & Inventory Flow Management

• Manage the full lifecycle of vehicle recon:
  • Trade-in Inspection Service Detail Frontline
• Track and prioritize vehicles daily
• Ensure all units are frontline-ready within target timeframes
• Work directly with Used Car Manager on priorities

2. Team Leadership & Development

• Hire train and manage detail staff
• Set daily production expectations
• Hold team accountable to quality and speed standards
• Conduct regular performance reviews

3. Quality Control

• Inspect all vehicles before being marked complete
• Ensure:
  • No missed spots stains or odors
  • Proper finishing (tires windows interiors etc.)
• Maintain consistent standards across all units

4. Productivity & Efficiency

• Set and track daily/weekly output goals
• Eliminate downtime and inefficiencies
• Ensure proper workflow between service and detail
• Reduce recon time to improve inventory turn

5. Lot & Facility Management

• Maintain overall lot cleanliness and organization
• Ensure showroom vehicles meet display standards
• Oversee wash schedule for inventory and sold units

6. Interdepartmental Coordination

• Work closely with:
  • Sales Managers (priority units)
  • Service Department (timelines)
  • BDC/Delivery team (sold units)
• Ensure vehicles are ready when promised

Key Performance Indicators (KPIs)

• Average Recon Time (Goal: 4872 hours frontline-ready)
• Units Completed Per Day/Week
• Comebacks/Re-cleans
• Cost per vehicle (chemicals labor efficiency)
• Lot and inventory presentation scores

Qualifications

• Automotive detailing experience required (management preferred)
• Strong leadership and organizational skills
• Ability to work in a fast-paced environment
• High attention to detail
• Valid drivers license