Proserve Account Executive, Professional Services Taiwan

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic Senior ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role youll be responsible for engaging new and existing customers in transformative projects involving IT Strategy distributed architecture and hybrid cloud operations. Youll work closely with ProServe Cloud Architects Engagement Managers and Delivery Consultants to drive customer success and business growth.

As ProServes customer-facing relationship owner youll be primarily focused on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and securing customer signoff of Statements of Work (SOWs). Following project launch you will stay connected with the customer to ensure we are delivering the agreed Customer Business Outcomes (CBOs) as outlined in the SOW.

Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development executing sales methodologies and managing CRM systems coupled with strong analytical problem-solving and project management abilities. Performance will be measured against key metrics including but not limited to Revenue Billable Bookings and Customer Satisfaction (CSAT).

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.



Key job responsibilities
- Lead business development efforts by engaging customers and driving high-value engagements
- Collaborate with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
- Create proposals secure customer sign-off on Statements of Work (SOWs) and ensure successful project delivery
- Monitor ongoing projects to ensure delivery of agreed Customer Business Outcomes (CBOs) and maximize revenue potential
- Advocate for customers while balancing AWS business objectives
- Build and maintain strong customer relationships at the C-level and across key stakeholders
- Identify and qualify new opportunities within existing and prospective customer accounts

About the team
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- 10 years of sales or sales management in infrastructure or cloud technology experience
- Experience with cloud computing technologies
- Bachelors degree in Computer Science Engineering a related field or equivalent experience
- Experience with sales targets business development and driving customer satisfaction

- Experience with communication presentation and negotiation
- Experience building and maintaining C-level client relationships
- AWS certification such as AWS Solutions Architect or a similar cloud certification
- Financial acumen with the ability to analyze and report on key performance metrics
- Technical proficiency to understand and articulate AWS services and solutions
- Strategic thinking and problem-solving skills
- Experience in consulting or professional services sales

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