Lead Customer Service Engineer

At Cadence we hire and develop leaders and innovators who want to make an impact on the world of technology.

Job Responsibilities

Deployment of major consulting projects at key customers: understanding customers requirements working on sophisticated solutions and presenting them to the customer

Deliver product training and live demonstrations for both pre-sales and post-sales customers.
Support and contribute to customer-funded professional services projects involving MSC software.
Create technical knowledge content including how-to articles presentations and videos.
Collaborate with internal sales services and R&D teams to share user feedback and improve product offerings.

Available to work on customer site

Work closely together with the local and European sales and technical teams.

EXPERIENCE:

Minimum 3years of experiencein a similar technical environment.

Proficient in at leastMSC Software products: Nastran Patran.

Strong knowledge ofaerospace and/or defence industry processes.

Expertise instructural analysis including:

• Static and dynamic analysis. Multi-body dynamics Non linear analysis
• Aeroelasticity knowledge
• MARC a plus
• ADAMS a plus
• Programming Python or other scripting language.
• ApplyAI and machine learning techniquesto enhance FEM workflows including optimization predictive modeling and automated meshing.

SKILLS:

Experience withFEA simulationsfor complex systems. Multibody a plus

Strong problem-solving skills and ability to work independently.

Advanced time management communications decision making human relations presentation and organizational skills.

Professional appearance and presentation required

Pre Sales oriented attitude

Italian as mother tongue; excellent command of English written and spoken

Job location will be in Rome

Were doing work that matters. Help us solve what others cant.