Principal Product Manager, High Value Senders

Job Description:

About the Role:

The Principal Product Manager High Value Senders will report to the Director of Product. You will build the experience that ensures large cross-border transfers occur without error friction or confusion and our customers feeling a part of a special group - intelligent industrious modern global wealth builders who deserve elevated service.

You will operate at the intersection of interface and infrastructure. We are investing in removing critical blockers (e.g. payment rails regulatory limits aggregated verification procedures other defect drivers) in strategically targeted corridors while upleveling the customer experience to unlock growth. When the underlying complexity is working well the customer just sees a fast error-free flow.

Your strategic mandate has two parts with the goal of improving conversion send volume and customer retention. First optimize for customer trust by increasing the reliability in our systems and processes for handling larger cross-border transfers. Second evolve the receive side of such international transfers because the money has a job to do (buy a property make an investment pay for a wedding hospital bill tuition or mortgage). The goal is to make transferring larger amounts feel as effortless as paying a friend locally.

We expect our product managers to be AI-fluent. AI-powered tooling is increasing how the best PMs work and how the best products get built. You will use these tools to accelerate discovery and execution and identify where you can embed AI capabilities into the customer experience.

You Will:

• Define the product strategy roadmap and prioritization for reducing friction faced by high value senders.

• Be a customer advocate translating qualitative research usability studies and quantitative signals (including through AI-assisted synthesis tools) into product decisions that reduce friction and improve first-attempt success rates.

• Lead the scalability strategy for high value sender experiences: partner with engineering to ensure that corridor-specific rules payment method nuances and eligibility constraints are handled through systems and frameworks that can grow without manual overhead.

• Lead the evolution of high value sending from going just to financial institutions like banks into getting to their ultimate destination (property builders merchants hospitals universities etc.).

• Partner with engineering design analytics and risk to ship experiences that are accurate performant and globally compliant across a diverse range of payout networks payment methods and regulatory environments.

• Design A/B experiments summarize results and deliver applicable recommendations to the team and senior team members.

• Partner with engineering and data science to prototype evaluate and ship AI-powered capabilities including intelligent autofill smart defaults and adaptive validation. Define clear success metrics and guardrails for responsible deployment.

• Use AI tools in your own product management workflow from summarizing qualitative research signals at scale to drafting and iterating on product specs to prototyping and validating concepts.

• Set and own goals in partnership with engineering and manage understanding across teams with adjacent dependencies.

• Engage with team members and external partners to understand network-specific requirements payment method nuances and opportunities to expand our capabilities.

You Have:

• 10 years of product management experience delivering measurable outcomes on consumer-facing products at scale.

• 5 years building consumer-facing mobile or web products within payments FinTech or a high-complexity checkout or onboarding experience.

• Experience with payments ecosystems including card bank transfer real-time payment rails and local payment methods and the ability to translate payment method complexity into clear customer experiences.

• Proficient in designing experiments interpreting funnel data and making data-driven prioritization decisions.

• Experience working across recipient or identity-verification flows including validation logic autofill or alias-based lookup is a plus.

• Experience building and scaling systems and frameworks that handle diverse country-specific requirements without requiring custom engineering work for each case.

• Experience motivating and aligning teams engineering UX analytics compliance and operations and to navigate tough technical tradeoffs with care.

• Experience setting product strategy and leading teams using Agile and lean methodologies.

• Experience working in regulated environments understanding compliance and risk constraints and finding creative paths that serve both the customer and the business.

• Demonstrated fluency with AI as a daily PM tool you use AI-assisted tooling to accelerate your work and you can critically evaluate new AI capabilities as they emerge.

• A hands-on orientation toward AI as a product feature involves identifying where AI unlocks step-change improvements in existing experiences. You can prototype concepts using LLM APIs or modern tooling evaluate quality and failure modes and define the guardrails needed to ship AI-powered features responsibly at scale. This is possible even when the core product is not AI-native.

Compensation Details. The starting base salary range for this position is typically $176000-$220000. In the U.S. Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

• Flexible paid time off

• Health dental and vision 401k plan with company matching

• Paid parental medical military and family care leave

• Mental Health & Family Forming Benefits

• Employee Stock Purchase Plan (ESPP)

• Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation Together

At Remitly we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration where ideas ignite and challenging problems find solutions faster. For corporate team members we have an in-office expectation of at least 50% of the time monthly typically achieved by coming in three days a week. This creates a consistent meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their teams specific needs. These intentional in-office moments are vital for deepening relationships fueling creativity and ensuring your impact is felt where it matters most.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.