Workplace Services Manager

Job Description:

About the Role:

We are looking for an experienced people-focused Workplace Services Manager to lead facilities operations and employee experience for our North America offices. You will work from our Seattle corporate headquarters and report to the Krakow-based Senior Workplace Manager.

You will lead teams and vendors to reliably deliver high-quality workplaces and related services creating an experience Remitlians dont want to miss. You will ensure safe secure and empowering environments while applying global standards with thoughtful local execution.

You Will:

• Develop and support workplace staff both locally and remotely.

• Provide multiple locations with high-standard operations and services.

• Manage full vendor lifecycle including selection onboarding performance management and contract oversight.

• Improve financial performance through budget control cost reduction and efficiency.

• Champion health safety and security to ensure all sites meet all related standards and regulations serving as a primary planner and escalation point.

• Set the tone and accountability for a welcoming engaging and responsive workplace experience for local and visiting Remitlians.

• Collaborate across the company with partner teams such as IT HR Recruiting Finance Accounting and senior leadership to deliver shared goals.

• Partner with the Global Real Estate team on space planning office moves reconfigurations renovations and fit-out projects.

• Work with IT and HR to provide a seamless onboarding experience for employees.

You Have:

• A Bachelors degree in Facilities Management Business Administration or a related field or equivalent practical experience.

• 7 years experience in facilities or workplace services management with a track record in a corporate office environment.

• 3 years experience leading multi-site operations with demonstrated ability to manage teams and standards across geographically distributed locations.

• 3 years experience managing service vendors and commercial facility providers including contract negotiation and service-level performance management.

• 3 years of project management experience delivering medium-to-large projects such as office fit-outs relocations or reconfigurations.

• Operational knowledge of building systems workplace operations maintenance practices and compliance requirements for office health safety and security.

• Experience managing budgets and reporting financial and operational performance.

Compensation Details. The starting base salary range for this position is typically $108000 - $135000. In the U.S. Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered as well as other financial benefits and total compensation components offered with this role. #LI-Onsite

Our Benefits:

• Flexible paid time off

• Health dental and vision 401k plan with company matching

• Paid parental medical military and family care leave

• Mental Health & Family Forming Benefits

• Employee Stock Purchase Plan (ESPP)

• Continuing education benefits

Our Connected Work Culture: Driving Innovation Together

At Remitly we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration where ideas ignite and challenging problems find solutions faster. For corporate team members we have an in-office expectation of at least 50% of the time monthly typically achieved by coming in three days a week. This creates a consistent meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their teams specific needs. These intentional in-office moments are vital for deepening relationships fueling creativity and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.