Product Sample Analyst

Job Title: Product Sample Analyst
Location: Hackettstown NJ 07840
Duration:8 Months (Possible Extension)
Work Type: Onsite

Position Summary

We are seeking a detail-oriented Product Sample Analyst to support product quality and consumer care operations. This role involves retrieving tracking inspecting and documenting product samples while also assisting with customer follow-up related to product complaints. The ideal candidate will have strong organizational skills experience working with databases and Microsoft Office tools and the ability to manage both operational and customer-facing responsibilities.

Key Responsibilities

• Retrieve and prepare product samples for testing and evaluation.
• Accurately identify log and maintain sample data within internal databases and tracking systems.
• Store organize and manage physical samples in accordance with company procedures.
• Perform basic sample inspection and dissection activities as needed.
• Communicate directly with consumers regarding product complaints and follow-up inquiries.
• Document findings interactions and updates in internal systems.
• Ensure accuracy consistency and compliance with established documentation standards.
• Support quality-related processes for consumer products.

Required Qualifications

• Associate degree or higher preferred.
• 3 years of professional experience in business operations customer service quality assurance or sample handling.
• Strong attention to detail and organizational abilities.
• Experience using Microsoft Office applications including Excel and Outlook.
• Comfortable handling physical samples and performing basic inspection tasks.
• Excellent written and verbal communication skills.
• Ability to follow structured procedures and maintain accurate documentation.

Work Environment

• Onsite office and operations-based environment.
• Hands-on work involving product sample handling and inspection.
• Regular interaction with internal databases tracking systems and consumer communication tools.

Required Skills:

Sample PreparationLogistic Support