Mental Health Intake Specialist

Pay rate will be $18.00 per hour including insurance and time off benefits

Full time position working 40 hours per week

Work schedule will be Monday through Friday 8:00 am to 5:00 pm

Easterseals Florida is looking for a compassionate and organized Mental Health Service Intake Specialist to be the welcoming first point of contact for individuals and families seeking mental health this role youll guide families through the intake process help remove barriers to care and provide essential administrative support that keeps services running smoothly.

If you enjoy helping people thrive in a fast-paced environment and value teamwork and purpose-driven work wed love to meet you.

What we offer

• Live and on demand Professional Development opportunities
• Medical Dental and Vision Plans
• Paid Holidays Vacation Sick and Personal Time
• Employee Assistance Program
• Several Supplemental Insurance Policies
• 403B Savings Plan
• Easterseals Cares Wellness Program
• Work Life Balance
• The Opportunity to Make a Difference in the Community and the Organization

What Youll Do

• Warmly greet and support families by phone and email as they begin services
• Guide clients through intake paperwork scheduling and account setup
• Coordinate appointments and help ensure timely access to services
• Obtain and track insurance authorizations and payment arrangements
• Communicate approvals and next steps with families providers and billing teams
• Maintain accurate records reports and databases
• Support grant reporting provider documentation compliance and community outreach events
• Always uphold confidentiality privacy standards and our organizational values

What Were Looking For

• High School Diploma required; Bachelors degree preferred
• At least 1 year of administrative or office experience
• Experience with medical billing scheduling or mental health services is a plus
• Comfort using Microsoft Outlook Word and Excel
• Strong communication organization and customer service skills
• Professionalism and care when handling confidential information
• Flexibility to work occasional extended hours or special events
• Ability to meet our approved driver qualifications in order to drive your personal vehicle as required for program-related needs (minimum age of 21 and good driving history)
• An energetic resourceful and professional individual who will promote a positive respectful and team-based environment

Easterseals Florida has been rated a Great Place to Work (2020 - 2025) by our employees! We provide services daily that are leading the way to 100% equity inclusion and access for people living with disabilities families and communities. Working at Easterseals is more than just a job - its an opportunity to be part of something bigger! If you want to translate your talent your passion and your commitment to help people with disabilities families and the community you might be exactly what we are looking for.

Easterseals Florida is a Drug Free Workplace (DFWP) .

Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information.

Easterseals Florida is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact our HR department at 2010 Crosby Way Winter Park FL 32792.

Under the directive of Florida House Bill 531 our organization utilizes the Care Provider Background Screening Clearinghouse. More information regarding the background screening requirements for this position can be found on the Florida HealthSource Background Screening website or at this specific link: .

Required Experience:

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