Global Sustainability Market Engagement Manager

The Global Sustainability Market Engagement Manager enables the organisation to systematically anticipate structure and respond to sustainabilityrelated customer and stakeholder expectations.

The role supports the transition from reactive adhoc handling of sustainability requests to a proactive structured and insightdriven approach by developing shared response processes facilitating crossfunctional alignment and translating external market signals into strategic sustainability intelligence.

Key Responsibilities

1. Market & Stakeholder Sustainability Intelligence

• Capture consolidate and structure sustainabilityrelated expectations requirements and emerging topics from customers and other relevant stakeholders (e.g. regulators investors rating agencies).
• Identify recurring themes trends and early signals with potential relevance for market access competitiveness and organisational risk.
• Maintain a transparent and evolving overview of sustainability topics that are material or increasingly relevant from a market and stakeholder perspective.

2. Sustainability Request & Response Process Development

• Develop implement and continuously improve a structured process for managing sustainabilityrelated customer and stakeholder requests in collaboration with relevant internal functions.
• Clarify intake coordination prioritisation escalation and response pathways to ensure consistency efficiency and clarity.
• Support definition of interfaces roles and ways of working across Sustainability Marketing & Sales Portfolio Product Management Supply Chain Management Legal and other functions while respecting existing governance and decision rights.

3. Enable Consistent and Proactive Market Engagement

• Support the development of guidance reference materials and response frameworks for recurring sustainability topics.
• Help shift the organisation from casespecific responses to anticipating and preparing for sustainability expectations likely to arise in future customer engagements.
• Facilitate alignment on external sustainability messaging and positioning across regions and businesses.

4. Strategic Insight & Material Topic Input

• Synthesise marketderived sustainability insights and provide structured input to support:
  • Sustainability strategy discussions
  • Identification and prioritisation of material sustainability topics
  • Portfolio offering and capability development considerations
• Contribute factbased insights on how external sustainability expectations evolve and what this implies for the organisation.

5. CrossFunctional Collaboration & Enablement

• Act as a connecting interface between the Sustainability function and customerfacing as well as enabling functions.
• Support Marketing & Sales and account teams with sustainability insights and background particularly in strategic or complex customer contexts.
• Facilitate collaboration and alignment without assuming ownership of commercial portfolio or contractual decisions.