Retail Assistant

22.5 Hours Per week - 14912 (FTE 24853)

We know our charity shops are only as good as our staff and we are looking for some really precious gems who can make our charity shops sparkle.

This is an exciting time to be joining the Hospice of the Good Shepherd retail team as a member of our Frodsham Street store.

For this role you will have previous retail and customer service experience; knowledge of the charity sector would be an advantage.

Helping maximising sales and profit for the hospice you will ensure the shop is clean and well presented at all times. You will process sales operate the till (EPOS) and cash up at the end of the day.

You will help with accepting stock donations and processing retail gift aid whilst offering an excellent level of customer service in person and on the phone at all times.

If you would like to hear more about the role please contact Mel Brough Retail Development Manager onor alternatively at

If you have previously applied for a role at the Hospice in the past 3 months and have not been successful please do not submit a further application.

We reserve the right to close the vacancy earlier than the above closing date should we receive a high volume of suitable applicants.

The Hospice is a great place to work and in Backford Chester (with retail shops in Chester and Ellesmere Port) the Hospice provides specialist palliative and end-of-life care in a welcoming and compassionate environment.

Our specialist team of medical and nursing staff deliver end of life care to our patients and support their families carers and friends but our services are varied across a number of disciplines and reflect the diverse nature of our care and addition to Doctors Nurses and Health care roles we employ staff in a wide range of roles including Fundraising and Retail in our charity shops Housekeeping and Catering Social Work and Family Support such as Counselling and Spiritual Care Living Well / Day Services as well as Business Support functions such as Administration People & Development and Finance.

We also have a large number of Volunteer roles in all these service have been supported by our volunteers ever since the hospice was established and we now have over 400 people contributing their time in so many different ways. Every hour volunteered allows us to continue providing specialist care and we are always welcoming applications for new volunteers so please get in touch.

We believe that equality of opportunity and freedom from discrimination is a fundamental right for everyone and that diversity within our organisation and our community is a strength to be valued promoted and developed.

Being a part of and supporting such a diverse community it is vital that our staff and volunteer team represents the community in which we work. We welcome applications from people from all walks of life and backgrounds irrespective of peoples age disability sex gender identity and gender expression race or ethnicity religion or belief sexual orientation or other personal circumstances.

We understand that people perform better when they can be themselves and that by creating an environment that includes everyone our staff will perform to their full potential.

We do not discriminate against employees and volunteers or applicants and select the best person for each job or role based on relevant skills and experience.