Senior Field Service Technician
Syracuse, NY - USA
Job Summary
At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Area Field Services ManagerAs a Senior Field Service Technician you will be responsible for delivering high-quality technical support and service to our customers. You will perform installations maintenance and repairs on equipment ensuring optimal performance and customer satisfaction.
The work model for this role is: Remote.
Key Responsibilities
Ensure Safety & Compliance: Follow all ABB HSE ABB Way Safety Manual and product warranty policies while maintaining uptodate knowledge of relevant safety standards and procedures.
Technical Execution & Expertise: Perform handson project workincluding startup commissioning troubleshooting design and repairacross power delivery equipment while continually developing technical and industry knowledge.
Quality Standards & Customer Satisfaction: Contribute to improving installation and field service standards adhere to engineering procedures and deliver exceptional customer satisfaction in all interactions.
Administrative & Cost Management: Complete required technical reports job status updates material orders quotations time and expense reports and exercise sound judgment in controlling costs and maintaining company assets.
Qualifications
High School Diploma with a minimum of 8 years of engineering / field experience. Additional formal education may substitute for required experience on a yearforyear basis.
Ability and willingness to travel approximately 70% as required.
Ability and willingness to possess and maintain a valid drivers license.
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Candidates must already have work authorization that would permit them to work for ABB in the US.
Our Team Dynamics
Our teams support each other collaborate and never stop learning. Everyone brings something unique and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Whats in it for you
We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. #LI- Remote
While base salary is determined by things such as the successful applicants qualifications and experience this position is expected to pay between $83300 and $133280 annually.
ABB Benefit Summary for eligible US employees
excludes ABB E-mobility Athens union Puerto Rico
Go to and click on Candidate/Guest to learn more
Health Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus.
Vision benefit.
Company paid life insurance (2X base pay).
Company paid AD&D (1X base pay).
Voluntary life and AD&D 100% employee paid up to maximums.
Short Term Disability up to 26 weeks Company paid.
Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance.
Parental Leave up to 6 weeks.
Employee Assistance Program.
Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption.
Employee discount program.
Retirement
401k Savings Plan with Company Contributions.
Employee Stock Acquisition Plan (ESAP).
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.
More about us
ABBs Service Division partners with our customers to improve the availability reliability predictability and sustainability of electrical products and installations. The Divisions extensive service portfolio offers product care modernization and advisory services to improve performance extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible extracting the maximum value from them and then recovering and regenerating products and materials at the end of their useful life.
Join us. Be part of the team where progress happens industries transform and your work shapes the world. Run What Runs the World.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
Building a cleaner smarter future takes all kinds of minds: the curious the courageous and the creative. Thats why we welcome people from all backgrounds and experiences.
Ready to make an impact
Apply today or visit to learn more about the impact of our solutions across the globe.
Required Experience:
Senior IC
About Company
ABB's Electrification business offers a wide-ranging portfolio of products, digital solutions and services, from substation to socket, enabling safe, smart and sustainable electrification. Offerings encompass digital and connected innovations for low- and medium-voltage, including EV ... View more