Benefits Administration Services Associate IV
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Job Summary
Key Responsibilities
Review client plan documents and convert requirements into clear communication specs (BRDs).
Create and update participant communications for US benefits plans.
Develop content for print email and web communications (automated and personalized).
Ensure communications follow style and quality standards.
Work closely with programmers testers and SMEs to review outputs and fix issues.
Support production activities and assist with updates and defect resolution.
Partner with client teams and internal stakeholders as needed.
Required Skills
Strong written communication and proofreading skills.
Good analytical and problem-solving abilities.
Ability to manage multiple tasks at once.
Comfortable working with technical teams and client-facing teams.
Preferred / Nice to Have
Experience with TFS or similar tools.
Required Experience:
IC
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
