Partner Success & Market Development Manager – Senior Living

About Us

Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare cyber and national security. United by a shared sense of duty and deep belief in the power of innovation Red Cell is developing powerful tools and solutions to address our Nations most pressing problems.

Above Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding medical spend is already out of control and poorly coordinated care is wasting tens of billions of dollars every year. At the same time the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors their caregivers and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes without disrupting the current care.

Job Overview:

Savoy Life is seeking a healthcare relationship and growth-focused Partner Success & Market Development Manager to drive senior engagement provide customer success support with existing customers build a care network and drive growth with new customers. This is a hybrid role including field work to directly engage the staff and seniors inside senior living communities as well as through other referral sources such as home health hospice hospitals and beyond. Additionally this role includes building and engaging with other community partners (such as primary care provider groups and healthcare brokers) bridging this gap with these resources and the local Savoy clinical team.

Key Responsibilities:

• Market Development
  • Meet and exceed set business development targets with senior living communities as well as developing a referral network to drive senior engagement via other settings (such as individual homes adult family homes etc.) in your region
  • Utilize cold calling in-person drop-ins and other prospecting techniques to identify and obtain new customers and referrals
  • Develop and sustain a strong brand for Savoy Life in the market through attending hosting presenting at local events and more
  • For senior living community customers support a smooth transition from contracting through launch
  • Maintain documentation hygiene by activities and contacts in Savoys CRM platform and other technologies
• Patient Engagement
  • Drive patient engagement with seniors by deploying an array of strategies to obtain consents from seniors and Power of Attorney
• Partner Success / Account Management
  • Develop a trusted relationship with customers to support their current and anticipated needs including the Executive Director Marketing/Sales Director and Health & Wellness Director
  • Conduct business reviews with the customers leadership teams by leveraging data and reporting to share progress align on goals and identify growth opportunities
  • Drive high renewal rates through early risk identification intervention escalation and mitigation
  • Be a thought leader and provide insights recommendations and best practices to your accounts
  • Identify and develop relationships with local primary care provider groups healthcare brokers and other healthcare organizations to enhance and complement the clinical teams patient care work

Requirements:

• 4 years of healthcare experience in customer success and sales/growth
• Experience in working with or in senior living facilities and the geriatric space
• Winning record for building and maintaining strong relationships as well as exceeding sales targets
• Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
• Comfortable with ambiguity and the ability to build structure while adapting to new processes as the role and organization evolve
• Ability to work autonomously while also being a collaborative team player

Compensation: $85000-$100000. Thisrepresentsthe typical salary range for this position based on experience skills and other factors.

Our Red Cell Partners Benefits:

For full-time roles

• Career track opportunity with potential for rapid advancement withstrong performanceas the firm grows
• 100% employer paid comprehensive health care including medical dental and vision for you and your family.
• Paid maternity and paternity for 14 weeks at employees normal pay.
• Unlimited PTO with management approval.
• Opportunities for professional development and continued learning.
• Optional 401K FSA and equity incentives available.
• Mental health benefits are available through Tara Mind.
  
• Cost effective GLP-1 solutions available throughCrux.

Were an Equal Opportunity Employer: Youll receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability.

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