Cross Dock Manager
Rochester, NH - USA
Job Summary
Location: Rochester NY
Schedule: Monday through Friday
Role Summary
If you see yourself as a hands-on manager who thrives in a fast-moving distribution environment working at Keystone Automotive Operations Inc. may be the perfect fit. We are hiring a Cross Dock Manager a key leadership role for our Rochester NY location.
This critical leadership role will support the efficiency accuracy and overall performance of our distribution network. As the Cross Dock Manager you will oversee daily cross-dock operations lead a team of delivery drivers and ensure safe timely and organized delivery execution. This position will play an essential part in the success of our U.S. and Canadian supply chain.
Key Responsibilities
- Direct coordinate and supervise the activities of drivers to ensure productivity and safety of our drivers vehicles and equipment and ourcustomersproducts.
- Ensure safe& timely deliveryof invoicedproductsto our established customers.
- Performance of your team review & drive personal metrics perform regularly scheduled observations adherence to driver schedules and pre-determined routes.
- Document schedule and verify completion of regularly scheduled maintenance and repairs to the company fleet.
- Communicate directly with distribution center leaders onthe conditionand timeliness of received shipments.
- Communicate with the Customer Service team on returns damaged products etc.
- Maintain the physical condition of your facility to reflect cleanliness efficiency and organization (5S).
- Maintain daily weekly and monthlyreports.
- Direct daily cross-dock operations leading a team of professional drivers to ensure safe accurate and timely delivery of all invoiced products.
- Coordinate delivery routes and schedules monitoring driver performance adherence to routes and on-time delivery KPIs.
- Conduct regular driver observations coaching sessions and performance reviews to maintain high safety and productivity standards.
- Oversee DOT-compliant fleet maintenance including scheduling repairs logging service records and minimizing downtime.
- Partner with distribution center leadership to monitor inbound shipment quality accuracy and timeliness.
- Communicate with Customer Service regarding returns damages and delivery issues to ensure prompt resolution.
- Maintain facility cleanliness organization and efficiency in alignment with 5S principles.
- Generate daily weekly and monthly operational reports for leadership review.
- Implement continuous improvement initiatives to streamline workflows and enhance productivity.
- Assumeother duties as assigned.
- Managethe work of others including planning assigningschedulingand reviewing work.
- Ensuresquality standards are met.
- Hireterminatetrainand implement ongoing development for all cross-dock staff.
- Review performance and administer corrective action for staff.
- Bachelors Degree or equivalent work experience.
- 5 years in specialized profession or equivalent.
- Prior senior lead/supervisor experience.
- At least 5 years of experience in transportation and material handling activities for high volume warehousing and/or freight consolidation trucking terminaloperations.
- Must be able to work in cooperationand communicate effectively with others.
- Ability tolift upto 75lbs.
- Have no motor vehicle violations within the last24 months
- Must be able to pass a required pre-employment drug screen
- Must be able to pass a DOT physical
- Must be able to stand forlong periods sit walk push pull bend and climb.
Who We Are
Keystone Automotive Operations is North Americas leading distributor of specialty automotive aftermarket RV and marine parts and accessories. Our success is driven by a people-focused culture rooted in our core values:
Commitment Customer Service Execution Integrity Leadership Teamwork Fun
With over 1900 dedicated team members worldwide we believe that our employees are the heart of our success. When you grow we all grow and were committed to supporting your journey.
Why Join Keystone Automotive Operations
Were not just delivering parts were delivering opportunity. At Keystone Automotive Operations we believe in investing in our people. Whether youre behind the wheel or building your career we offer a culture that prioritizes growth inclusion and recognition. Be part of a team thats driving the future of the automotive aftermarket.
Your success is our priority. We provide comprehensive benefits and development programs designed to help you thrive professionally and personally.
We Offer:
- Health & Wellness: Medical Dental Vision HSA/FSA Options
- Financial Security: 401(k) with company match company-paid Life Insurance & Long-Term Disability Short-term Disability
- Paid Time Off (PTO) & Paid Holidays
- Education Support: Tuition Assistance & Scholarships for Dependents
- Employee Referral Bonus Program
- Employee Discounts
- Professional Growth Opportunities: Ongoing training and leadership development
- Inclusive Culture: Team-driven environment that values innovation and integrity
Take the next step in your career and bring your skills as a Cross Dock Manager to a company where theyll make a real difference. Apply today!
Learn more about our career opportunities: Experience:
Manager
About Company
Keystone Automotive Operations, Inc. is the leading distributor and marketer of specialty automotive equipment and accessories in North America. We offer the largest assortment of specialty products in the automotive aftermarket industry including 250,000+ SKUs from over 600 suppliers ... View more