Intake Coordinator Home Health

Adoration Home Health and Hospice

Our Home Health Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admission. Take this chance to make a meaningful impact with your career today!

Our comprehensive benefits include:

• Medical and dental benefits
• Short- and long-term disability
• Life insurance
• Paid time off
• 401(k) program
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Vendor discounts

• Complete the intake process from initial referral contact to home care admission
• Provide direct oversight of patient education and preparation for home care plan of care initiation and coordination of care with multiple service providers
• Utilize clinical knowledge to triage incoming referrals to determine necessity of timeline initiation of care
• Communicate directly with patients and families to ensure acceptance of services and coordinate the insurance verification and authorization processes
• Document pertinent information regarding the patients demographics medical condition medications and treatments and service being requested
• Communicate home care criteria to referral sources and serve as a resource for home care criteria and alternatives to internal and external customers
• Ensure face-to-face visit has been arranged if needed
• Report problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
• Establish and maintain positive working relationships with current and potential referral sources
• Ensure compliance with all state and federal legal and regulatory requirements
• Additional responsibilities as assigned

• Registered Nurse or Licensed Practical Nurse with current licensure to practice in state of operation
• 2 years healthcare experience home health experience preferred
• Working knowledge of insurance reimbursement guidelines
• Commitment to clinical and documentation excellence