(Canada) Sales Development Representative
Mississauga - Canada
Job Summary
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thats founder-led and privately held we empower our employees to push boundaries innovate and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400 integrated partners our platform serves over 30000 provider organizations making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development ensuring our employees have the resources to innovate and make a lasting by Forbes as a top private cloud company and honored as one of Canadas Most Admired Corporate Cultures we offer flexibility growth opportunities and meaningful work.
At PointClickCare we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity productivity and thoughtful decision-making. By integrating AI tools into our daily workflows collaboration is enhanced outcomes are improved and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare so it doesnt just survive it learn more about PointClickCare check out Life at PointClickCareand connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include but not limited to onboarding team events semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include but not limited to weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Meet the Role:
As a Sales Development Representative (SDR) you are responsible for building New-Logo and Install Base sales pipeline by attracting and qualifying prospects who are evaluating or considering electronic health record products and services. You will directly impact the growth of our business by generating leads and collaborating on targeted campaigns to build and increase our customer base. Our onboarding is top-notch; you will receive best in class training on PointClickCare solutions the industry we serve and various sales-methodologies to ensure you are set up for success. The SDR role is the entry position into our sales organization which will provide organizational bench strength for other sales roles within our organization.
Meet the Team:
You will report into the SDR Manager and youll be working alongside other SDRs and Account Executives (AE) to meet sales targets. This team model allows for constant collaboration and the ability to share stories/best addition to having lots of support from your immediate team you will have a dedicated SDR Program Manager whose sole purpose is to set you up for success through coaching and mentorship. The leadership style can be described in one word enablers. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next.
What youll be doing day to day:
You will be helping generate opportunities for both our New-Logo and Install-Base AEs
Youll offer a strategic approach to territory planning account planning account cohorting and the pre-discovery stage.
Youll engage with your assigned territory of prospects to understand their business uncover challenges generate interest and set up a discovery call with our AEs
You will use our Customer Relationship Management (CRM) system to track progress schedule activities and document relevant information on prospective and current customers. There are always new opportunities to contribute to the culture and business objectives of PointClickCare as well.
You will conduct in-depth research and come up with strategic ways to increase wallet share within your assigned client list
You will contribute to booking and revenue targets.
You are often the first point of contact with our prospects giving us the opportunity to establish a positive relationship and experience.
Responsible for the strategy and implementation of account-based campaigns and tactics to drive pipeline from a key accounts list (developed in collaboration with Account Executives and Marketing)
About You:
You are goal oriented driven and positive.
You have a passion for sales and learning what makes businesses tick
You are resilient and dont let customer rejections slow you down
You share the same passion as we do for the industry we serve.
You demonstrate exceptional verbal and written communication skills.
You demonstrate your accountability so you are reliable in delivering on what you commit to.
You are exceptional at building strong relationships at all levels.
You have strong organizational planning and prioritization skills.
You consistently strive to improve yourself and find ways to develop professionally.
You think outside the box and find creative solutions to problems.
You have some experience in entry level sales.
You hold a Post-Secondary Degree/College Diploma.
You have some experience using CRM systems but is not a requirement (ideally with Salesforce)
#LI-Remote #LI-SG1
$60000 - $62300 a year
AtPointClickCare base salary and commissions are among the many components that make up our total rewardspackage. The CAD on target earnings range (base salary commissions) for this position is $60000 - $62300 benefits. Our ranges are determined by job and level. The range displayed on each job posting reflects the target fornew hire salaries for the position across all Canadian locations. Within the range individual compensation is determined byjob-related skills and knowledge relevant experience including professional and lived experience and/or worklocation. Your recruiter can share more information about our total rewards package during the hiring process.
AtPointClickCare base salary and commissions are among the many components that make up our total rewardspackage. The CAD on target earnings range (base salary commissions) for this position is $60000 - $62300 benefits. Our ranges are determined by job and level. The range displayed on each job posting reflects the target fornew hire salaries for the position across all Canadian locations. Within the range individual compensation is determined byjob-related skills and knowledge relevant experience including professional and lived experience and/or worklocation. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact emailprotected should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team: emailprotected
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
PointClickCare is the #1 cloud-based healthcare software provider helping long-term and post-acute care (LTPAC) providers navigate the new realities of value-based healthcare.