Flooring Installation Manager

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

• Competitive Salary: $65000-$75000 - based on experience.
• Bonus Opportunities
• Paid Vacation and Holidays
• Health Stipend to Assist with Insurance and Wellness Expenses
• Company-Provided Computer
• Paid Training and Ongoing Development
• Full-Time Schedule: (M-F some weekends if needed)

• Experience in flooring installation & production management
• Strong communication skills (phone & in-person)
• Established industry contacts preferred
• Proficient in scheduling planning and workflow optimization
• Tech-savvy (Salesforce Excel Outlook etc.)
• Problem-solver with proactive planning skills
• Highly organized and detail-oriented
• Confident decision-making abilities
• Valid drivers license and insurance

• Customer Relationship Management: Build and nurture lasting relationships to enhance customer satisfaction and retention.
• Sales Support: Provide assistance to the sales team including possible ride-a-longs for complex quotes.
• Communication: Provide customers and installers with clear updates on project start dates and timelines.
• Team Collaboration: Hold weekly meetings with sales staff to discuss new sales and ongoing projects.
• Installer Recruitment and Vetting: Proactively seek out and evaluate installer talent.
• Installer and Vendor Management: Oversee installer and vendor relationships ensuring consistent quality and dependable partnerships.
• Conflict Management and Negotiation: Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.
• Daily Production Coordination: Communicate daily with installers to provide updates on project timelines and address any immediate needs.
• Problem Solving and Resolution in Construction: Address and resolve challenges during construction to keep projects on track.
• Warehouse and Inventory Management: Organize and oversee product storage ensuring efficient and orderly warehouse operations.
• On-Site Quality Control: Conduct regular job site visits to verify that work meets company standards and customer expectations.
• Product Management: Oversee product allocation and manage job costs efficiently.
• Documentation: Take before-and-after photos for every project to ensure accountability and quality
• Customer Satisfaction: Strive for 5-star ratings on every project by delivering exceptional service and maintaining positive customer relationships.

Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.