Lead Site Reliability Engineer – Managed Patching

SWIFT

Job Location:

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

ABOUT US

Were the worlds leading provider of secure financial messaging services headquartered in Belgium. We are the way the world moves value across borders through cities and overseas. No other organisation can address the scale precision pace and trust that this demands and were proud to support the global economy.

Were unique too. We were established to find a better way for the global financial community to move value a reliable safe and secure approach that the community can trust completely. Were always striving to be better and are constantly evolving in an ever-changing landscape without undermining that trust. Five decades on our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently test exhaustively then implement a connected and exciting era our mission has never been more relevant. Swift now has a presence in 200 countries and legal territories to serve a community of more than 12000 banks and financial institutions.

Experience and Qualifications

12 years in SRE DevOps Infrastructure Automation or Platform Engineering
Proven experience building and operating automation at enterprise scale
Strong track record of leading end-to-end technical initiatives
Degree in Computer Science/Engineering or equivalent experience

Key Responsibilities

1. Own the Managed Patching Service End-to-End

Lead the design build and rollout of an automated patching service at enterprise scale
Own service lifecycle: reliability scalability performance and compliance
Translate regulatory and enterprise requirements into engineering solutions with audit-ready outcomes
Drive the evolution of the service towards a platform-based model over time

2. Build Automation Architecture and Orchestrated Workflows

Design and implement patching workflows using Ansible Automation Platform
Integrate with CI/CD orchestration tools such as CloudBees or equivalent
Define robust automation patterns: idempotency versioning rollback safe concurrency and failure isolation
Extend automation using Python where needed for orchestration logic and integrations
Implement Git-based workflows for version control testing and release governance

3. Define Service Model and Platform Integration

Design subscription and onboarding model via ServiceNow
Define scheduling maintenance windows and deployment strategies
Build integration patterns across ServiceNow automation platforms and inventory systems
Contribute towards evolving the service into a self-service platform

4. Observability Reporting and Compliance

Design telemetry for patch outcomes compliance posture and drift detection
Build reporting capabilities for operational and regulatory visibility
Ensure all activities are traceable auditable and evidence-ready

5. Reliability Engineering and Continuous Improvement

Define SLIs SLOs and operational standards for the service
Lead incident response root cause analysis and corrective actions
Drive continuous improvement to reduce toil and improve resiliency

-Functional Technical Leadership

Collaborate with Infrastructure Security Architecture and Platform teams
Align patching strategies with enterprise standards and dependencies
Drive adoption of the service across teams
Influence without authority across a distributed organization

Required Skills

Strong expertise in Ansible Automation Platform
Experience with CI/CD orchestration tools (CloudBees or equivalent)
Deep Linux/RHEL knowledge including patching and system internals
Experience managing large-scale infrastructure environments
Strong understanding of SRE principles and operational practices
Experience integrating with ServiceNow or similar platforms
Strong stakeholder communication and cross-team collaboration

Preferred Skills

Experience with platform engineering and self-service models
Familiarity with infrastructure as code practices
Observability and monitoring integration experience
Experience with reporting tools such as Power BI
Experience in regulated or financial environments

What Success Looks Like (612 Months)

Managed Patching Service is live and stable for initial scope
Automated patching pipeline operational with minimal manual intervention
Clear visibility of patch compliance and outcomes across environments
Service scaled to broader adoption with standardized onboarding and execution
Foundations established for evolving into a self-service platform-driven model

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview please contact or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Dont meet every single requirement At Swift we are dedicated to building a workplace where people can bring their full selves and ideas to the team so if you are excited about this role we encourage you to apply even if you do not meet every single qualification.

Required Experience:

ABOUT USWere the worlds leading provider of secure financial messaging services headquartered in Belgium. We are the way the world moves value across borders through cities and overseas. No other organisation can address the scale precision pace and trust that this demands and were proud to support...