Project Manager – Process Excellence

Are you a hands-on and driven Project Manager ready to shape Service Excellence globally
We are looking for a Project Manager to join the Digital Services team at Brainlab within the Global Service & Support this role you will lead process improvements and digitalization initiatives end-to-end with a strong focus on process mining using Celonis. From identifying improvement opportunities to driving implementation you will play a key role in building scalable high-performing service and related processes that directly improve customer experience and operational efficiency.

Key responsibilities:

• Project Management: Lead digitalization and process optimization projects end-to-end from concept to implementation
• Process Mining & Insight Generation: Leverage Celonis to identify process inefficiencies derive insights and turn them into actionable initiatives with measurable impact
• Process Design & Improvement: Develop and implement scalable standardized and efficient processes with a focus on the global value chain and customer experience
• Stakeholder Management: Act as the key interface between internal and external cross-functional teams ensuring alignment transparency and smooth delivery
• Continuous Improvement & Innovation: Apply best practices leverage new technologies and drive ongoing optimization of processes
• Change Enablement: Support the adoption of new processes and tools ensuring sustainable adoption across regions

Qualifications :

• Degree in (Business) Informatics Business Administration or a comparable qualification
• Professional experience in project and process management
• Good knowledge of SAP ERP and Salesforce is a plus
• Hands-on mentality and ability to collaborate with international and interdisciplinary teams
• Structured analytical and solution-oriented way of working
• Confidence to challenge the status quo and drive future-proof solutions
• Excellent English communication skills with the ability to clearly explain complex topics and effectively present to senior management

Additional Information :

• A mutually-supportive international team
• Meaningful work with a lasting impact on medical technology
• 30 vacation days plus December 24th and December 31st
• Flexible working hours as well as hybrid work model within Germany
• Bike leasing via cooperation partner BikeLeasing
• Parking garage and safe underground bike storage
• Award-winning subsidized company restaurant and in-house cafes
• Variety-rich fitness program in our ultra-modern 360m2 company gym
• Regular after work team and company events
• Comprehensive training and continuing education opportunities

Ready to apply We look forward to receiving your online application including your first available start date and desired salary. 

Contact person: Ayline Föll

Remote Work :

No

Employment Type :

Full-time