IT Operation Specialist [26094]

Monitor IT Servers and Systems

• Assessment of system data error and reports;
• Determine areas for improvement and repair;
• Determine systems and servers are due for upgrades;

Direct IT Technicians / Subcontractors

• Directing activities of IT technicians / Subcontractors;
• Assessment of current department needs/inquiries;
• Development of technician schedules;

Development Department Policies

• Developing IT policies and procedures to ensure effectiveness and reliability;
• Developing Service Level Agreements (SLAs);
• Developing Operation Level Agreements (OLAs);
• Developing guides for users and technicians;

Resolve Help Desk Escalations

• If IT technicians/subcontractors are unable to resolve a users issue the ITOM will assess the situation and devise a solution to a problem;

Negotiate Vendor Contracts

• Negotiating contracts with IT service providers;
• Assessing department and business needs;
• Comparing pricing and vendor bids with the provided budget determine which vendor offers the most advantageous terms and negotiate rates;

Upgrades and Installations

• Manage updates and upgrades of IT servers and systems;
• Support other IT department activities while upgrading systems and migrating organization data;
• Introducing new methods to optimize the upgrade process monitor systems to ensure it remains stable and usable;

Active Directory

• Be in charge of all company domains;
• Creation and management of directory infrastructure;
• Monitoring reporting and security of the company domains;
• Group Policy creation monitoring and compliance check;
• Managing Trust relationships and Schema;
• Creation and implementation of security templates;
• LAPS-Management;
• Yearly MS True-Up;

Server Operations

• Ensure licensing compliance for Windows Servers Systems;
• Define/create Images for Windows server systems (virtual and physical);
• Ensure compliance between server hardware and multivendor support contract;
• General knowledge about networking (TCP/IP Firewalls etc.) for requesting necessary IP and subnet configuration and firewall rule activations;

Ping Federate

• Implement changes of attributes and applications inside Ping Federate;
• Update and upgrade the Ping Identity software;
• Maintenance of Ping Federate components;
• Take part in meetings of the French Service Owner;

Virtualization

• Be in charge of virtualization products of VMWare e.g. ESXi vSAN Cloud Foundation. (VMWare VCP Certification recommended);
• Be in charge of Nutanix HCI systems;
• Implementation of virtualization architecture design;
• Coordinate implementations with IT Technicians and subcontractors;
• Conduct system audit reviews;
• Server capacity management;
• Backup and disaster recovery planning;

CITRIX

• Be in charge of plan design setup and manage Citrix environments;
• Upgrading Citrix components;
• Development of hardware infrastructure for the Citrix farm;
• Knowledge to analyze Citrix components and their network configuration;
• Configure and administrate Citrix ADC/NetScaler;
• Developing Provisioning concept of Applications and Virtual Desktop on customer needs;
• Create Images for Provisioning Services deployments and create delivery groups;

TRELLIX- and WSUS-Services

• Install upgrade and manage WSUS & TRELLIX instances;
• Check for upgrading the components;
• Coordinate implementations/upgrades with IT Technicians and subcontractors;
• Define Update plans for new TRELLIX and windows updates;
• Direct the subcontractor to approve the needed updates based on update plans;
• Perform tests to ensure the updates are being installed correctly;

Qualifications :

You will have the following qualifications and relevant experience:

Minimum Masters Bachelor Degree in Mathematics / Computer Science / Business Information Systems / IT Systems Engineering or similar.

Detailed Experience with

• SQL
• MS-Office
• MS-Project 

Minimum 3 year experience working with 

• Active Directory
• Windows Server MS-SQL
• Virtualization (Citrix VMWare)
• Storage Specalist (NetApp Q-SAN)

Fluency in English & German is a must.

Additional Information :

This job is located in Bremen Germany.

If you think you have what it takes for this job please send your CV (in English and in Word or PDF) by clicking on the button Apply for this job quoting job DE-HP-26094.

An exciting and dynamic international working environment awaits you!

Inclusive and committed employer our company works every day to combat all forms of discrimination and promote a respectful working environment. Thats why committed to gender diversity and overall inclusivity we encourage all applications and profiles.                         Last apply date: 11/05/2026!

Remote Work :

No

Employment Type :

Full-time