Maintenance Technician

The Maintenance Technician supports the Facilities Manager and Senior Project Manager in relocations carpentry requests (and office reconfigurations) meeting setups and all maintenance work orders. We are looking for someone who must be able to develop and maintain an excellent rapport with customers and resolve difficult issues to customer satisfaction. The Maintenance Technician must be capable of responding to inquiries or complaints from clients or members of the business community in a professional and businesslike manner. The role requires to frequently stand stoop bend reach lift heavy objects climb stairs and walk through crowded areas.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Set up conference rooms for meetings i.e. tables extra chairs and step & repeat.
• Respond to work orders from MRI-Angus Service requests system. Accept Put on Hold Close and add Additional comments on the status of the request throughout and upon completion on a mobile device /or computer.
• Deliver and pick up Iron Mountain archive boxes from clients and advise the Facilities Manager when the staging/Storage room is ready for pickup.
• Perform general maintenance and repairs from work order system requests to include but not limited to replacing lamps identifying if a LED driver needs to be changed out on a LED light fixture - in offices cubicles common areas pantries and restrooms replacing ceiling tiles carpentry that involves operating power tools small plumbing repairs respond to comfort cooling requests (too hot/too cold) including taking temperatures in a client space adjusting induction unit thermostats and supplemental thermostats secure cove base hang Artwork install shelving small carpet repairs leveling shades in Conf. rooms etc.
• Escort deliveries and contractors
• Advise the Facilities Manager of supplies needed for the maintenance shop.
• Verify that services are performed as scheduled.
• Alert appropriate parties to any problems.
• Set reschedule and cancel appointments for customer carpentry requests as necessary.
• Assist Clients Project Manager with internal relocations.
• The Facilities Manager may assign other duties.
• Work with Facilities Manager on projects maintenance and repair work and day-to-day operations.
• Perform other essential duties as directed.

QUALIFICATIONS:

Education and/or Experience:

• High school diploma or GED required.
• Minimum of five years of experience working in a Class A commercial property preferable.

Communication Skills:

• Capable of responding to inquiries or complaints from clients or members of the business community in a professional and businesslike manner. Ability to develop and maintain excellent rapport with customers and resolve difficult issues to the customers satisfaction.

Computer and other Skills:

• Ability to operate a computer power tools and a 2-way Radio.

Reasoning Skills:

• Ability to organize and prioritize responsibilities. Ability to define problems collect data establish facts and draw valid conclusions including decisive thinking in crises. Ability to apply principles of logical thinking to a wide range of intellectual and practical problems. Ability to read analyze and interpret building plans and blueprints.

Physical Demands:

• Regularly required to speak articulately and hear well; regularly required to sit and use hands to operate routine office equipment such as telephones computers etc.
• Frequently required to stand stoop bend reach lift heavy objects climb stairs and walk through crowded areas.
• Near vision ability required to read data and documents including spreadsheets and blueprints in printed form and on computer screen; and distance and color vision ability.
• Physical mobility and dexterity to operate office equipment and regularly lift and/or move up to 100 pounds and occasionally lift and/or move up to 250 pounds.

Work Environment:

• Noise level is consistent with levels usually present in an office environment or physical plant.
• Hazards present are consistent with those common to an office or physical plant.

Compensation Details

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission production or any other form of compensation that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

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