Area Account Manager

Ninja Van

Job Location:

Taguig - Philippines

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.

TheASN Area Account Managerhas the overall responsibility for acquiring and managing a number of Retail Franchisees in an allocated area/coverage ensuring smooth operations aligned with Ninjavans operational KPI.

He/she will be the main point of contact of the Retail Franchise Partners and will work closely with the Retail manager Retail Head and the respective support units.

Main Duties

Acquire and manage Franchise Partners based on geographical location.
Main point of contact to handle end-to-end of the partners lifecycle: from onboarding activation performance and retention
Oversee and ensure efficient day-to-day operations to achieve set KPIs.
Handle all concerns/escalations and coordinate with respective support functions to provide a timely solution.
Monitor performance and ensure hitting the targets
Keeps the following functions running for their assigned franchise partners:
1. Pick up - ensure timely pick up as set by the platform partners and/or sellers themselves. aligned with the set KPI.
2. Linehaul on-time arrival - ensure efficient linehaul operation and timely arrival of trucks conformed to the set KPIs
3. Delivery ( last mile or RTS) - pertains either to the consignee or to the seller must ensure items are delivered within the set SLA based on KPI.
4. Cash Remittance - Account Managers are also responsible for ensuring franchise partners are able to return cash remittances to the Ninjavan finance team complete and on time.

Qualifications

- BS/BA Degree in Business Management engineering logistics etc.
- At least 1 year of working experience in Sales/Operations
- Hands-on acquisition and account management experience with a proven track record in reaching and exceeding goals and sales targets
- Preferably with experience in the logistics industry
- Must have the ability to engage at all levels of the organisation both internally and externally
- Must possess effective verbal communication and analytical skills
- Willing to do field work

Submit a job application

By applying to the job you acknowledge that you have read understood and agreed to our Privacy Policy Notice (the Notice) and consent to the collection use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the Company) for the purposes set out in the the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

He/she will be the main point of contact of the Retail Franchise Partners and will work closely with the Retail manager Retail Head and the respective support units.

Main Duties

Acquire and manage Franchise Partners based on geographical location.
Main point of contact to handle end-to-end of the partners lifecycle: from onboarding activation performance and retention
Oversee and ensure efficient day-to-day operations to achieve set KPIs.
Handle all concerns/escalations and coordinate with respective support functions to provide a timely solution.
Monitor performance and ensure hitting the targets
Keeps the following functions running for their assigned franchise partners:
1. Pick up - ensure timely pick up as set by the platform partners and/or sellers themselves. aligned with the set KPI.
2. Linehaul on-time arrival - ensure efficient linehaul operation and timely arrival of trucks conformed to the set KPIs
3. Delivery ( last mile or RTS) - pertains either to the consignee or to the seller must ensure items are delivered within the set SLA based on KPI.
4. Cash Remittance - Account Managers are also responsible for ensuring franchise partners are able to return cash remittances to the Ninjavan finance team complete and on time.

Qualifications

- BS/BA Degree in Business Management engineering logistics etc.
- At least 1 year of working experience in Sales/Operations
- Hands-on acquisition and account management experience with a proven track record in reaching and exceeding goals and sales targets
- Preferably with experience in the logistics industry
- Must have the ability to engage at all levels of the organisation both internally and externally
- Must possess effective verbal communication and analytical skills
- Willing to do field work

Submit a job application

Required Experience:

Manager

Apply Now

About Company

Ninja Van

Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.

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