Communications & Governance Lead

Role summary:

As aVice President Communications Governance & Design LeadwithinRegulatory Operations you will lead strategic communications governance execution and experience/design standards across a portfolio of regulatory initiatives. You will partner closely withBusiness ManagementandProject Managementto translate business requirements into clear outcomes predictable delivery and strong stakeholder alignment.

A core priority is designing and launching a centralizedRegulatory Operations portala one-stop-shop fordata/information/metrics/communicationsthat can consolidate content and reporting currently distributed acrossmultiple datapoints.

Job responsibilities

• Translate priorities into measurable outcomes and definitions of done.
• Clarify scope/time/cost/quality trade-offs for each initiative.
• Provide executive visibility into progress dependencies and decisions.
• Build integrated delivery plans covering milestones resourcing and critical path.
• Drive an execution cadence that produces decisions and follow-through.
• Own end-to-end delivery removing blockers and managing issues transparently.
• Design governance routines decision rights approvals and documentation standards.
• Partner with Risk/Controls to ensure controlled audit-ready materials.
• Anticipate risks and escalate early with options and impact assessment.
• Develop internal communications narratives and leader prep (talking points/Q&A).
• Lead portal discovery build governance and success metrics for adoption and continuous improvement.

Required qualifications capabilities and skills

• Experience across internal communications business management program/project management governance/operating model or related roles in a regulated or complex operating environment.
• Strong executive communication skills: excellent writing/editing crisp verbal communication and ability to simplify complex topics.
• Demonstrated ability to build and run governance cadences (decision forums change control RAID action tracking) across multiple stakeholders.
• Strong delivery orientation: planning dependency management and issue/risk management; comfortable operating across multiple concurrent initiatives.
• Proven stakeholder management and influence skills including comfort challenging constructively and driving decisions.
• Analytical mindset with ability to define metrics structure reporting and improve processes.
• High standards for accuracy risk awareness and integrity.

Preferred qualifications capabilities and skills

• Experience in Regulatory Operations and/or partnering with Controls Operational Risk Compliance or Audit.
• Experience designing/building internal portals or knowledge hubs and establishing content governance models.
• Strong proficiency in PowerPoint and Excel; experience with documentation/process mapping tools (e.g. Visio).
• Familiarity with data visualization/reporting approaches (e.g. Tableau/Power BI) and basic data concepts (data quality lineage access controls) is a plus.