Inzpire IT Helpdesk Engineer

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profile Job Location:

Lincoln - UK

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

THE COMPANY

We are a highly innovative and rapidly growing defence and technology company that design develop and deliver some of the worlds most advanced defence related training products and services.

We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the 100 Best Large Companies to Work For in the UK and Midlands by Best Companies several times as well as achieving Best Companies 3 Star Accreditation and a rating of world-class for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queens Awards for Enterprise in Innovation for our next-generation GECO military mission planning system.

As part of a unique and specialist defence company our friendly team consists of experienced and highly capable individuals working together with a mature can do work ethic. Our central business functions are located in an easily accessible bright and modern head office to the west of Lincoln alongside our mission systems team while the majority of our operational specialists are embedded alongside our Defence customers.

THE ROLE

Due to continued growth we are looking for a proactive and customer focussed Helpdesk Engineer to join our IT team.

Youll be the first point of contact for technical support helping to resolve hardware and software issues while maintaining the performance and security of our corporate infrastructure.

This is a great opportunity for someone who enjoys problem-solving supporting users and developing their technical skills in a fast-paced environment.

THE PERSON

Essential

  • Excellent communication skills(bothin person and remote)

  • Good problem solving and troubleshooting ability

  • Customer-focussed with a desire to help users

  • Customer serviceexperience

  • Solid technical knowledge across Windowsand common business applications

  • Ability to learnquicklyand adapttonew technologies

  • Strong organisational and prioritisation skills

Desirable

  • Previousexperience inahelpdeskor IT supportenvironment

  • Experiencedelivering useronboarding or training

  • Hands-on experience withCloudtechnologies (Microsoft 365)

  • Exposureto Active Directory and endpoint management

Due to the nature of elements of the role the successful applicant mustbe a UK National and may be required to successfully complete National Security Vetting which may require criminal record security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years.


HOW TO APPLY

If you have the required background and are interested in joining a high-performing team supporting the delivery of exceptional award-winning products and services to our customers we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV.

Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application.

BENEFITS

Our comprehensive benefits package includes:

  • 30 days paid holiday plus 8 days bank holidays per year.
  • Uncapped paid leave scheme (upon successful completion of probation period).
  • Company provided private medical and dental insurance.
  • QinetiQ Share Incentive Scheme.
  • Enhanced maternity and paternity pay.
  • Annual profit and performance related pay scheme.
  • Death in service (x4 salary).
  • Company contributions into a group personal pension scheme.
  • Business travel insurance.
  • Tax efficient cycle to work and charitable giving schemes.
  • Tax efficient electric vehicle company car scheme.

EQUAL OPPORTUNITIES

Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse talented and highly motivated workforce is pivotal to our continuing success therefore our selection decisions are based on the merit of the individual irrespective of their race colour religion gender age sexual orientation marital status disability or any other characteristic.

We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.


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THE COMPANYWe are a highly innovative and rapidly growing defence and technology company that design develop and deliver some of the worlds most advanced defence related training products and services.We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We ...
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About Company

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Established in 2019, QinetiQ US is a leading defense and security company in the United States providing mission-led innovation at pace. We are a provider of technologically advanced services and products to the U.S. Department of Defense and national security agencies, positioned to ... View more

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